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The Fountain Room
- Restaurants
- Indianapolis, IN
About this business
Location details
830 Massachusetts Ave, Suite 1480, Indianapolis, IN, 46204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:00 p.m. to 10:00 p.m. | |
| Tue | 4:00 p.m. to 10:00 p.m. | |
| Wed | 4:00 p.m. to 10:00 p.m. | |
| Thu | 4:00 p.m. to 10:00 p.m. | |
| Fri | 4:00 p.m. to 11:00 p.m. | |
| Sat | 10:00 a.m. to 11:00 p.m. | |
| Sun | 10:00 a.m. to 9:00 p.m. |
Our waiter was very nice but the food was subpar. Ross outta had seized up, fries were sent back because they were cold, then tasted like they threw the same fries in the grease a second time. Pricing was very high compared to taste of food. The ambience was good until there was some loud banging noises coming from the other side of the wall. 4/10 would not come back.
Business response:
Thank you for providing your feedback and letting us know about this issue, Opentable. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us at info@thefountainroom.com and we'd be happy to help you out. Cheers, The Fountain Room
Food is very bland, not tasty, and oily Waitress messed up our order 3 times Waitress messed up on our bill as well Ambience is very pretty and cool
Business response:
Thank you for providing your feedback and letting us know about this issue. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Can you please get in touch with me at blake@clancyshospitality.com - I would like to address the issues privately and hope you can come back and give us another shot Cheers, Blake Fogelsong, Owner
Ran out of food and glasses. All food came out cold very disappointing. When I walked up to desk and said I have a reservation the lady responded “yep” very rudely.
Business response:
Thank you for providing your feedback and letting us know about this issue, Opentable. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us at info@thefountainroom.com and we'd be happy to help you out. Cheers, The Fountain Room
Slow service, nice decor but ambiance was pedestrian. Lighting was too bright, and music was dull and too low.
Business response:
Thank you for providing your feedback and letting us know about this issue. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. We do dim our lights and like our music louder so I will mention this to our management team and look to improve on your next visit! Hope you give us another shot soon Cheers, Blake Fogelsong, Owner
My husband and I were celebrating work milestones and had been looking forward to our dinner at the fountain room. I realized when we ordered a bottle of wine, I had forgotten my ID. We explained to the manager and my husband showed his ID showing that he is 45 and I let her know that I’m 33. She insisted she still couldn’t serve us. I was able to provide digital versions of my ID and a passport, but she still wouldn’t accept this. I understand there are certain protocols that need to be followed, but she seemed to have an o... read more
Business response:
Hi! I'm truly sorry about your experience, while it is state law to have the physical form of ID instead of digital I would like you to come back and give us another shot. Can you please shoot me an email at blake@clancyshospitality.com - Thanks and I'm very sorry about this! - Blake, Owner
There were 3 of us for a birthday celebration. First time. Not big eaters. 2 ordered the meatloaf,,,,acceptable. The 3rd person ordered the chicken and dumplings. Absolutely horrible. Worse than fast food fried chicken. Free birthday desert was a nice surprise.
Business response:
Thank you for providing your feedback and letting us know about this issue, NoraC. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us at info@thefountainroom.com and we'd be happy to help you out. Cheers, The Fountain Room
We had a reservation. When we walked in we were met with a very unfriendly host who quickly stated “well we’re running behind so I will call you when we’re ready for you.” As if we were the inconvenience for having a reservation. We continued to watch her rudely dismiss people coming up to the stand. We were seated maybe 10minutes past our time, no big deal. Our waiter was quick to see us and get our drink order. We ordered a bottle of wine. He came back almost 15 minutes later without the wine, saying he couldn’t find wine ... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Katiea. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us at info@thefountainroom.com as we would love the chance to earn 5 stars from you and make you a raving fan! -Chris, GM Cheers, The Fountain Room
The food was just ok. Drinks were watered down. Service was excellent
Business response:
We are sorry to hear about your experience, but we thank you for sharing this with us. We care, and we want to make this better, please get in touch with us at info@thefountainroom.com, we want to know more!
The food was not good and highly overpriced. Service and atmosphere were good but not worth going again. Very disappointing.
Business response:
Thank you for providing your feedback and letting us know about this issue, Julied. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us at (463) 238-3800 or info@thefountainroom.com and we'd be happy to help you out. Cheers, The Fountain Room
Frequently asked questions about The Fountain Room
How is The Fountain Room rated?
The Fountain Room has a 4.5 star rating with 4,093 reviews.
When is The Fountain Room open?
The Fountain Room is open now. It will close at 9:00 p.m.