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The Fountain Room
- Restaurants
- Indianapolis, IN
About this business
Location details
830 Massachusetts Ave, Suite 1480, Indianapolis, IN, 46204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:00 p.m. to 10:00 p.m. | |
| Tue | 4:00 p.m. to 10:00 p.m. | |
| Wed | 4:00 p.m. to 10:00 p.m. | |
| Thu | 4:00 p.m. to 10:00 p.m. | |
| Fri | 4:00 p.m. to 11:00 p.m. | |
| Sat | 10:00 a.m. to 11:00 p.m. | |
| Sun | 10:00 a.m. to 9:00 p.m. |
This was our first experience and our anniversary meal. We were seated right outside the busy kitchen door and if the place was busy I would understand but there were so many open tables and they choose to give us the worst one. We can say we have been but we can also say we won't be back.
Business response:
Hi Paula, I wanted to reach out an apologize to you for your table placement. Because of your feedback, we have rearranged the floor plan so that no table is near the kitchen door. Please get in touch with us at info@thefountainroom.com. We would love the chance to earn 5 stars from you! -Chris, GM
The food was not worth the price. I had a Steak, and it was so salty it was almost inedible. The Prime Rib was pretty delicious. The Cocktails were priced way high. Overall, not worth the money spent there are plenty of other restaurants in the area I'd much rather eat at. Save yourself and eat somewhere else.
Business response:
Thank you for providing your feedback and letting us know about this issue, Tomm. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please email me at blake@clancyshospitality.com - I would like to address the issues and have forwarded to our team. I would love a chance for you to come in again and give us another shot on me. We make mistakes from time to time but I always try my best to correct the issues. Our cocktails are priced competitively with other... read more
Food was good service was poor waited forever for drinks and food came out haphazard and disorganized for the price would have expected more!!
Business response:
Thank you for providing your feedback and letting us know about this issue, Jamesk. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with me at blake@clancyshospitality.com - Would like to address the drink issues Cheers, Blake Fogelsong, Owner
The atmosphere and decor is amazing - but our evening started being upstairs where it’s very enclosed. The chairs at the table are deep enough for 3 people to sit - making it very uncomfortable for small and even average people. Both men on both sides of us commented on the horrible chairs. Our server was fantastic - and that was it. Ordered the bread appetizer and one of the variety basket was doughy and undercooked. Also, ordered salmon which was not well done per request - it was still slimy inside. Finally the meatloaf w... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Opentable. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with me at blake@clancyshospitality.com - would like to address the issues. Cheers, Blake, Owner
We booked 3 for Christmas Eve only to arrive and find out that there was a fire and power outage so we had to scramble to find something else. Everyone was nice and gave us free appetizer cards for next time. We will try again.
Business response:
Thank you for providing your feedback and letting us know about this issue, Maddog. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. We did have a power outage in the afternoon, everything is back on and we hope to see you again to use your free app cards! Cheers, The Fountain Room
Food it was not tasty , all the plates cold , poor presentation
Business response:
Thank you for providing your feedback and letting us know about this issue, Opentable. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with me at blake@clancyshospitalit.com - would like to address the issues Cheers, Blake, owner
Service was atrocious. We almost walked out. Lots of servers walking around, but no one seemed to be doing anything. The food was very good, but unless you’re planning on being ignored most of the evening at a higher end restaurant, go elsewhere.
Business response:
Hi Heather, We are shocked and disappointed to hear about your experience. Please get in touch with us at info@thefountainroom.com, we want to know more and make this right. -Chris, GM
The restaurant is beautiful! In my opinion the restaurant should have been completely closed if the special event had the ENTIRE first floor reserved. The upstairs just does not have the ambiance and we had the worst table in the upstairs. I could deal with all of that if the had not been so bad as well. Steak came out completely over cooked and had to be sent back. I have never had that happen anywhere! My wife ordered the French Dip and no au jus came out and we had to ask twice. The side dishes were all terrible, everythi... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Tbm13. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (463) 238-3800 and we'd be happy to help you out. Cheers, The Fountain Room
Truly felt this place was overrated and overpriced. Tiny lobster tails, prime rib nothing but fat, sides too spicy. Whole restaurant was horribly loud. Won’t be back.
Business response:
Thank you for providing your feedback and letting us know about this issue, Elizabethrodebaugh. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with me at Blake@clancyshospitality.com Thanks, Blake Fogelsong, Owner
Frequently asked questions about The Fountain Room
How is The Fountain Room rated?
The Fountain Room has a 4.5 star rating with 4,093 reviews.
When is The Fountain Room open?
The Fountain Room is open now. It will close at 9:00 p.m.