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The Icon Restaurant and Lounge
- Restaurants
- Richardson, TX
About this business
Location details
720 East Campbell Road, #430, Richardson, TX, 75081, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 4:00 p.m. to 11:00 p.m. | |
| Wed | 4:00 p.m. to 11:00 p.m. | |
| Thu | 4:00 p.m. to 11:00 p.m. | |
| Fri | 4:00 p.m. to 2:00 a.m. | |
| Sat | 11:00 a.m. to 2:00 p.m. | |
| Sun | 11:00 a.m. to 10:00 p.m. |
Longggg wait! 2hr minimum dinner. Cocktails were mediocre, very expensive!! Auto gratuity 22% every bill no matter the party size. Food had good flavor. Will not return.
Mediocre food, small portions for high cost. We ordered hookah and reminded staff multiple times but it never came. Live band was nice, host was accommodating, drinks were good. Overall, if you are going for music and hookah it may be cool (didn't get to try hookah so it may be good) but if you're hungry, I'd go somewhere else.
This place had so much potential. The vibes were great, however the service was horrifying. Waited over 2 hours and never received our meal. It was 3 of us and they delivered one meal and it sat for 30 mins. Why are they not delivering food all at once? So my friend did not eat because he was waiting for us to get our food which never came/ after telling them to cancel our order and deliver the check for drinks. That took an additional 30 mins. Then it still had the food on it. I have never not given a tip in my life. I apol... read more
Just a No, no, no, no for us. We walked in, took about 15 min to get greeted by our server, order drinks right away. That took another 15-20 min to get drinks. Food took an hour, came out cold and was moderate. We had a party to go to after, and was late. Don’t come here unless you want to dine in for at least 2 hours minimum.
Horrible I will not go back. I’m not a fan at all
The only compost is that we ordered the goat omelette it came out super late. So the birthday girl declined as we were all almost done eating. Stage should state that it take longer to cook.
As first timers my expectations were high considering the reviews and advertising I saw prior to visiting. We came for brunch & upon our arrival we waited a good minute before being attended to for seating. It was not busy at all then once seated, no one came to our table for a while. We had to ask for a waiter. As I mentioned it was not busy so I felt service could’ve been quicker & more attentive. The food was okay, nothing spectacular in my opinion. The music was too loud for the small crowd that was there. The place look... read more
The service smh… had a table of 12 for a birthday and it took us about 90mins to get drinks which was brought one at a time literally 1 glass every 15-20mins and I had to wait for almost 2 hours to get my food which I eventually had to take home because everyone else on my table were done eating! then the server couldn’t tell me to my face and had to send someone else to come give me an update about my food being platted which didn’t make no sense and I was over it at this point! I recommend getting more workers and an extra... read more
The restaurant is beautiful! However we went to celebrate my birthday and the experience was horrible. The servers were rude, food and drinks were slow. We waited over 45 minutes for drinks and over hour half for food. When the food arrived the quality was not good. Grits were cold and old, lamb chops undercooked. The servers made excuses and offered no apology or resolution.
Frequently asked questions about The Icon Restaurant and Lounge
How is The Icon Restaurant and Lounge rated?
The Icon Restaurant and Lounge has a 4.5 star rating with 2,097 reviews.
When is The Icon Restaurant and Lounge open?
The Icon Restaurant and Lounge is closed now. It will open at 4:00 p.m.