The Icon Restaurant and Lounge

Jenece 

on OpenTable

a year ago

My sister-in-law was visiting from the UK, and I wanted to take her to a nice place that served cultural food. We made a reservation and sat down, only to be told they were serving only catfish and wings with French fries. Our reservation was for 6:15, but we didn’t arrive until 6:45. They still chose to seat us, but I wish they had informed us at the front door or via email that their menu was limited. We went on the evening of Sunday, October 27, so there was no happy hour. The wings were $18 for only 4 to 6 pieces, which ... read more

Precious 

on OpenTable

a year ago

The aesthetics of the restaurant was beautiful. The food lacked flavor & when we were asked about the taste of the food we were honest & the lady (whom we assume was the owner/manager) stated she had just tasted it earlier in the day & thought it was fine. I went with a party of 10 & of the 10 people not one of us liked our meals. The drinks were awesome. The service was slow & the food took forever to come out. We could not get a simple service such as water for everyone filled the entire 2 hours we were there. Even a to go... read more

Arti 

on OpenTable

a year ago

Terrible experience. Made a reservation and food was so delayed. Some of my party didn’t get their food. I would not recommend. 

Cortnie 

on OpenTable

a year ago

Booked my birthday brunch here. Upon arrival we viewed the menu. Once we began to order we were told the price of the oxtail was different from that on the menu. Which should be noted on the site or prior to ordering. We then waited 30 minutes for a chicken and pancake plate and oxtail and grits. The pancakes were cold and tenders that look like scraps once we actually received it. The oxtail was pretty good but the grits were cold and stiff. Service could have been better considering she only had two tables. 

Sharon 

on OpenTable

a year ago

It was a terrible experience. The music was extremely loud disrespectful and vulgar. The DJ played club” music that constantly shouted out the words p***y, A**, and d**k during brunch . We left before the food ! 

StephenM 

on OpenTable

a year ago

Unfortunately my experience was horrible and I will not be going back. The service was subpar, and unlike several reviews complaining of the price being high, my complain was the food and service. I don’t have an issue with the price if the food and service is good. I ordered a meal based on the servers recommendation and it was tough. It was dry and I believe it was sitting there anll day and was heated up ant the last minute. I even tried to deal with it by requesting extra sauce, it was just too tough. I only drink water ... read more

Shelby 

on OpenTable

a year ago

Food was great, but for the price I could have gotten more service. We had brunch ordered some mimosas and other drinks, our waiter just picked up the glass never asked if we would like another. We had to ask for water and she only filled 1/2 the table my other guest had to ask for water….. Just the service only makes this my first and last time. 

Anonymous 

on OpenTable

a year ago

Food was great, but for the price I could have gotten more service. We had brunch ordered some mimosas and other drinks, our waiter just picked up the glass never asked if we would like another. We had to ask for water and she only filled 1/2 the table my other guest had to ask for water….. Just the service only makes this my first and last time. 

Queen714 

on OpenTable

a year ago

I have been to this restaurant several times for Brunch and Dinner. Each time it was a great experience. This recent Brunch visit 7/28 the quality of the food and the service was ridiculously BAD. It's sad like most new restaurant's they start out great and within months the quality of the service and food changes thus causing for another Black owned business to close. At this rate it won't be long for this one.