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The Mattress Factory

5.0

About this business

The Mattress Factory is complying with orders from the PA and NJ state governments for mandatory closure of non-essential businesses to prevent the spread of Coronavirus (COVID-19). While the government orders are in place, we have to temporarily close these locations for on-site shopping. Customers in these areas are encouraged to USE OUR WEBSITE OR CALL US for your bedding shopping and support needs. We will re-open these locations when the state governments approve the re-opening of non-essential business locations for pu... read more

Location details

765 Bethlehem Pike, Montgomeryville, PA, 18936, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
5.01,152 reviews
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Matt S.'s profile image
Matt S. 
2 years ago

Kevin was great and super informative about everything! 

Business response:

Hi Matt, thanks for taking the time to sharing your review with us. Enjoy your new mattress and have a great night!! Thanks, The Mattress Factory 

Mary C.'s profile image
Mary C. 
2 years ago

Andrew was excellent. I had recently moved from IL and was a bit frazzled after staying in multiple hotels and Airbnb rentals until my Apt. was ready. Andrew was very patient and kind. I was looking for a Serta mattress similar to the previous one I had purchased at Mattress Factory. Andrew gave me plenty of time to look and try out various mattresses. I did find a Serta mattress, platform and frame to meet my needs. The entire process was very smooth, not hurried and pleasant. The price was also fantastic. ☆☆☆☆☆ for ... read more

Business response:

Thank you Mary for your support and for shopping small and local at Philadelphia's Hometown Family Mattress Chain. We will always be there for you in the future so feel free to reach out with any questions or needs. Enjoy your new mattress! Thanks, Chris Conway President The Family Owned Mattress Factory 

Erin V.'s profile image
Erin V. 
2 years ago

We came in knowing an idea of what we were looking for, but Kevin really helped to guide us in the right direction. He was a great person who gave us knowledge, history, and helpful information based off of how we are as sleepers. He was not one who hovered, but gave us space to talk and make decisions. We are so excited and happy with our decision, and thank Kevin for all his help! 

Business response:

Thank you Erin. Please let us know if there is anything, we can do for you in the future. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President The Mattress Factory 

Robert J.'s profile image
Robert J. 
2 years ago

Excellent customer service and great options 

Business response:

Hi Robert, thank you for taking the time to write a review and share your experience. If you're happy with everything please tell your family and friends about us. Our best advertising has always been word of mouth. Have a great day and I hope you enjoy your new mattress for many years to come! Sincerely Chris Conway President The Family Owned Mattress Factory 

Lucy & Joe R.'s profile image
Lucy & Joe R. 
2 years ago

Greatjobkevin 

Nicole M.'s profile image
Nicole M. 
2 years ago

We had an amazing experience from the second we walked in the door. The salesmen were all very friendly and knowledgeable but gave us our space to browse. Once we were ready to ask questions, they were right there with all the answers. I was pleasantly surprised how great our experience was!!! Thank you, andrew!! 

Business response:

Hi Nicole, thanks for taking the time to sharing your review with us. Enjoy your new mattress and have a great night!! Thanks, The Mattress Factory 

Tom H.'s profile image
Tom H. 
2 years ago

The whole experience was wonderful! Kevin from Montgomeryville, Pa was so helpful but not at all pushy! He took the time to listen to the type of mattress we were looking for & steered us in the right direction. Delivery of our mattress was great as well. The guys showed up during our scheduled time & were very nice. They removed our old mattress & brought in our new one & set it up. They showed us how to work the adjustable frame. They were very respectful of our home. We absolutely LOVE our new mattress! Will highly recomm... read more

Business response:

Thank you Tom for your support and for shopping small and local at Philadelphia's Hometown Family Mattress Chain. We will always be there for you in the future so feel free to reach out with any questions or needs. Enjoy your new mattress! Thanks, Chris Conway President The Family Owned Mattress Factory 

Bill S.'s profile image
Bill S. 
2 years ago

Kevin the Salesman was very Professional, did not pressure Me, And offered the best Options for what I was looking for. WJ Steklenski. 

Business response:

Thank you Bill. Please let us know if there is anything, we can do for you in the future. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President The Mattress Factory 

Rich S.'s profile image
Rich S. 
2 years ago

Absolutely the first time a salesperson spent time one on one explaining how to select the right mattress. My salesperson Kevin was outstanding. I would highly recommend him to others who are in the market for a new mattress. 

Business response:

Hi Rich, thank you for taking the time to write a review and share your experience. If you're happy with everything please tell your family and friends about us. Our best advertising has always been word of mouth. Have a great day and I hope you enjoy your new mattress for many years to come! Sincerely Chris Conway President The Family Owned Mattress Factory 

Frequently asked questions about The Mattress Factory

How is The Mattress Factory rated?

The Mattress Factory has a 5 star rating with 1,152 reviews. 

When is The Mattress Factory open?

The Mattress Factory is open now. It will close at 8:00 p.m.