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The Mattress Factory
- Mattresses
- Newtown Square, PA
About this business
The Mattress Factory is complying with orders from the PA and NJ state governments for mandatory closure of non-essential businesses to prevent the spread of Coronavirus (COVID-19). While the government orders are in place, we have to temporarily close these locations for on-site shopping. Customers in these areas are encouraged to USE OUR WEBSITE OR CALL US for your bedding shopping and support needs. We will re-open these locations when the state governments approve the re-opening of non-essential business locations for pu... read more
Location details
5018 West Chester Pike, Newtown Square, PA, 19073, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
The man we worked with was super knowledgeable, friendly, and took his time with us! We felt very comfortable and happy with our experience
Business response:
Thank you Kate. Please let us know if there is anything, we can do for you in the future. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President The Mattress Factory
Mr John Severson was friendly , helpful and informative to all our questions and needs , very helpful for the main reason we needed to get this size mattress and box spring He is a great asset to your company Thank you Denise Herman
Business response:
Hi Denise A, thank you for taking the time to write a review and share your experience. If you're happy with everything please tell your family and friends about us. Our best advertising has always been word of mouth. Have a great day and I hope you enjoy your new mattress for many years to come! Sincerely Chris Conway President The Family Owned Mattress Factory
John, the sales associate was very informative, helpful and knowledgeable.
Business response:
Hi Pamela M., thanks for taking the time to sharing your review with us. Enjoy your new mattress and have a great night!! Thanks, The Mattress Factory
No pressure, knowledgeable, friendly.
Business response:
Thank you Kristen for your support and for shopping small and local at Philadelphia's Hometown Family Mattress Chain. We will always be there for you in the future so feel free to reach out with any questions or needs. Enjoy your new mattress! Thanks, Chris Conway President The Family Owned Mattress Factory
Wesley was super helpful and not at all pushy! He helped me pick the right bed for my and my fiancé’s sleep preferences. I am looking forward to when it is delivered; and will buy from Mattress Factory again if/when I’m on the market. Highly recommend!
Business response:
Thank you Kate. Please let us know if there is anything, we can do for you in the future. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President The Mattress Factory
Wes was great to deal with , he was able to get The beds within the time frame I needed them , great Customer service !
Business response:
Hi Brad, thank you for taking the time to write a review and share your experience. If you're happy with everything please tell your family and friends about us. Our best advertising has always been word of mouth. Have a great day and I hope you enjoy your new mattress for many years to come! Sincerely Chris Conway President The Family Owned Mattress Factory
My rep, Wesley Nichols, did an excellent job of explaining options and breaking down the sleep technology. Additionally, Wesley allowed me ample time to ask questions and testing mattresses. This led to me making a confident and excited purchase.
Business response:
Hi Jerry, thanks for taking the time to sharing your review with us. Enjoy your new mattress and have a great night!! Thanks, The Mattress Factory
Wesley was very informative and allowed us to take our time and try all the mattresses that we wanted before making up our mind. We appreciated the "no pressure" approach.
Business response:
Thank you Jeff for your support and for shopping small and local at Philadelphia's Hometown Family Mattress Chain. We will always be there for you in the future so feel free to reach out with any questions or needs. Enjoy your new mattress! Thanks, Chris Conway President The Family Owned Mattress Factory
We arrived and were greeted by Wesley Nichols. After just a few questions, he had narrowed our choices down to a few. We tried the mattress out and picked the one that was just what we were looking for. The process was quick and positive!
Business response:
Hi Stephanie, thank you for taking the time to write a review and share your experience. If you're happy with everything please tell your family and friends about us. Our best advertising has always been word of mouth. Have a great day and I hope you enjoy your new mattress for many years to come! Sincerely Chris Conway President The Family Owned Mattress Factory
Frequently asked questions about The Mattress Factory
How is The Mattress Factory rated?
The Mattress Factory has a 5 star rating with 519 reviews.
When is The Mattress Factory open?
The Mattress Factory is closed now. It will open at 10:00 a.m.