The Mattress Factory's cover image
Claimed

This profile has been claimed by the business owner or representative.

The Mattress Factory

5.0

About this business

The Mattress Factory is complying with orders from the PA and NJ state governments for mandatory closure of non-essential businesses to prevent the spread of Coronavirus (COVID-19). While the government orders are in place, we have to temporarily close these locations for on-site shopping. Customers in these areas are encouraged to USE OUR WEBSITE OR CALL US for your bedding shopping and support needs. We will re-open these locations when the state governments approve the re-opening of non-essential business locations for pu... read more

Location details

5018 West Chester Pike, Newtown Square, PA, 19073, United States

Get directions
WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
5.0478 reviews
Select a rating
Michael F.'s profile image
Michael F. 
on Birdeye

3 years ago

Easy experience and great service 

Business response:

Thank you Michael for your support and for shopping small and local at Philadelphia's Hometown Family Mattress Chain. We will always be there for you in the future so feel free to reach out with any questions or needs. Enjoy your new mattress! Thanks, Chris Conway President The Family Owned Mattress Factory 

Kate M.'s profile image
Kate M. 
on Birdeye

3 years ago

The man we worked with was super knowledgeable, friendly, and took his time with us! We felt very comfortable and happy with our experience 

Business response:

Thank you Kate. Please let us know if there is anything, we can do for you in the future. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President The Mattress Factory 

Denise A H.'s profile image
Denise A H. 
on Birdeye

3 years ago

Mr John Severson was friendly , helpful and informative to all our questions and needs , very helpful for the main reason we needed to get this size mattress and box spring He is a great asset to your company Thank you Denise Herman 

Business response:

Hi Denise A, thank you for taking the time to write a review and share your experience. If you're happy with everything please tell your family and friends about us. Our best advertising has always been word of mouth. Have a great day and I hope you enjoy your new mattress for many years to come! Sincerely Chris Conway President The Family Owned Mattress Factory 

Pamela M. J.'s profile image
Pamela M. J. 
on Birdeye

3 years ago

John, the sales associate was very informative, helpful and knowledgeable. 

Business response:

Hi Pamela M., thanks for taking the time to sharing your review with us. Enjoy your new mattress and have a great night!! Thanks, The Mattress Factory 

Kristen H.'s profile image
Kristen H. 
on Birdeye

3 years ago

No pressure, knowledgeable, friendly. 

Business response:

Thank you Kristen for your support and for shopping small and local at Philadelphia's Hometown Family Mattress Chain. We will always be there for you in the future so feel free to reach out with any questions or needs. Enjoy your new mattress! Thanks, Chris Conway President The Family Owned Mattress Factory 

Kate M.'s profile image
Kate M. 
on Birdeye

3 years ago

Wesley was super helpful and not at all pushy! He helped me pick the right bed for my and my fiancé’s sleep preferences. I am looking forward to when it is delivered; and will buy from Mattress Factory again if/when I’m on the market. Highly recommend! 

Business response:

Thank you Kate. Please let us know if there is anything, we can do for you in the future. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President The Mattress Factory 

Brad S.'s profile image
Brad S. 
on Birdeye

3 years ago

Wes was great to deal with , he was able to get The beds within the time frame I needed them , great Customer service ! 

Business response:

Hi Brad, thank you for taking the time to write a review and share your experience. If you're happy with everything please tell your family and friends about us. Our best advertising has always been word of mouth. Have a great day and I hope you enjoy your new mattress for many years to come! Sincerely Chris Conway President The Family Owned Mattress Factory 

Jerry K.'s profile image
Jerry K. 
on Birdeye

3 years ago

My rep, Wesley Nichols, did an excellent job of explaining options and breaking down the sleep technology. Additionally, Wesley allowed me ample time to ask questions and testing mattresses. This led to me making a confident and excited purchase. 

Business response:

Hi Jerry, thanks for taking the time to sharing your review with us. Enjoy your new mattress and have a great night!! Thanks, The Mattress Factory 

Jeff L.'s profile image
Jeff L. 
on Birdeye

3 years ago

Wesley was very informative and allowed us to take our time and try all the mattresses that we wanted before making up our mind. We appreciated the "no pressure" approach. 

Business response:

Thank you Jeff for your support and for shopping small and local at Philadelphia's Hometown Family Mattress Chain. We will always be there for you in the future so feel free to reach out with any questions or needs. Enjoy your new mattress! Thanks, Chris Conway President The Family Owned Mattress Factory 

Frequently asked questions about The Mattress Factory

How is The Mattress Factory rated?

The Mattress Factory has a 5 star rating with 478 reviews. 

When is The Mattress Factory open?

The Mattress Factory is open now. It will close at 8:00 p.m.