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The Mattress Factory
- Mattresses
- Newtown Square, PA
About this business
The Mattress Factory is complying with orders from the PA and NJ state governments for mandatory closure of non-essential businesses to prevent the spread of Coronavirus (COVID-19). While the government orders are in place, we have to temporarily close these locations for on-site shopping. Customers in these areas are encouraged to USE OUR WEBSITE OR CALL US for your bedding shopping and support needs. We will re-open these locations when the state governments approve the re-opening of non-essential business locations for pu... read more
Location details
5018 West Chester Pike, Newtown Square, PA, 19073, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
Appreciated the no-pressure sales approach & good selection.
Business response:
Hi Judith, thanks for taking the time to sharing your review with us. Enjoy your new mattress and have a great night!! Thanks, The Mattress Factory
John was amazing and helped me with what I needed. I was in and out in 20 minutes!!
Business response:
Thank you Reena for your support and for shopping small and local at Philadelphia's Hometown Family Mattress Chain. We will always be there for you in the future so feel free to reach out with any questions or needs. Enjoy your new mattress! Thanks, Chris Conway President The Family Owned Mattress Factory
Wes was very accommodating willing to help in anyway that he could his customer service skills were excellent and I would highly recommend the store but I also highly recommend Wes its customer service skills and people skills are wonderful!!!!
Business response:
Thank you Donna. Please let us know if there is anything, we can do for you in the future. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President The Mattress Factory
We had a great experience and Wesley was so patient with us trying to decide on a mattress. After 20 years of marriage we both have different opinions on mattresses (lol) but Wes helped us make an informed decision that we were both happy with!
Business response:
Hi Noel, thank you for taking the time to write a review and share your experience. If you're happy with everything please tell your family and friends about us. Our best advertising has always been word of mouth. Have a great day and I hope you enjoy your new mattress for many years to come! Sincerely Chris Conway President The Family Owned Mattress Factory
The staff was very helpful in guiding us to make a selection. Very polite staff !
Business response:
Hi Connor, thanks for taking the time to sharing your review with us. Enjoy your new mattress and have a great night!! Thanks, The Mattress Factory
John was great!
Business response:
Thank you Nicholas for your support and for shopping small and local at Philadelphia's Hometown Family Mattress Chain. We will always be there for you in the future so feel free to reach out with any questions or needs. Enjoy your new mattress! Thanks, Chris Conway President The Family Owned Mattress Factory
Great customer service very friendly! Will definitely come back in the future for more beds.
Business response:
Thank you Brianna. Please let us know if there is anything, we can do for you in the future. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President The Mattress Factory
It was a super easy and seamless transaction. Wesley was a friendly, informative sales rep. My daughter is excited for her new bed!
Business response:
Hi Molly, thank you for taking the time to write a review and share your experience. If you're happy with everything please tell your family and friends about us. Our best advertising has always been word of mouth. Have a great day and I hope you enjoy your new mattress for many years to come! Sincerely Chris Conway President The Family Owned Mattress Factory
Wesley at the Newtown Square location made the experience super-easy. No pitching, just information and listening to what I wanted. Would recommend others to his store.
Business response:
Hi Jim, thanks for taking the time to sharing your review with us. Enjoy your new mattress and have a great night!! Thanks, The Mattress Factory
Frequently asked questions about The Mattress Factory
How is The Mattress Factory rated?
The Mattress Factory has a 5 star rating with 519 reviews.
When is The Mattress Factory open?
The Mattress Factory is closed now. It will open at 10:00 a.m.