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The Mattress Factory
- Mattresses
- Newtown Square, PA
About this business
The Mattress Factory is complying with orders from the PA and NJ state governments for mandatory closure of non-essential businesses to prevent the spread of Coronavirus (COVID-19). While the government orders are in place, we have to temporarily close these locations for on-site shopping. Customers in these areas are encouraged to USE OUR WEBSITE OR CALL US for your bedding shopping and support needs. We will re-open these locations when the state governments approve the re-opening of non-essential business locations for pu... read more
Location details
5018 West Chester Pike, Newtown Square, PA, 19073, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
John was so helpful in picking out a perfect mattress for me. He also was very knowledgeable about the differences in the mattresses that I did not know. The store was very clean , including the restroom. He has a lot of patience because I wasn’t sure which mattress to get, so it took me awhile trying the mattresses out. I did not feel rushed at all and best of all I was very happy with the price. No. Ns6467
Business response:
Thank you for shopping the Family Owned Mattress Factory! We'll let John know how great he did! Wesley Nicholls Store Manager
John was knowledgeable, patient, answered all our questions. Positive experience, would highly recommend.
Business response:
Thank you Cheryl. Please let us know if there is anything, we can do for you in the future. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President The Mattress Factory
Courteous, fast and a great value. Quick delivery scheduled.
Business response:
Thank you Paula for your support and for shopping small and local at Philadelphia's Hometown Family Mattress Chain. We will always be there for you in the future so feel free to reach out with any questions or needs. Enjoy your new mattress! Thanks, Chris Conway President The Family Owned Mattress Factory
We are repeat customers and came in looking for a replacement mattress for the guest room. Dennis was very helpful and showed us a variety of products.
Business response:
Thank you Paul. Please let us know if there is anything, we can do for you in the future. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President The Mattress Factory
Mattress is comfortable, delivery guys were great
Business response:
Hi Sheryl, thank you for taking the time to write a review and share your experience. If you're happy with everything please tell your family and friends about us. Our best advertising has always been word of mouth. Have a great day and I hope you enjoy your new mattress for many years to come! Sincerely Chris Conway President The Family Owned Mattress Factory
Appreciated the no-pressure sales approach & good selection.
Business response:
Hi Judith, thanks for taking the time to sharing your review with us. Enjoy your new mattress and have a great night!! Thanks, The Mattress Factory
John was amazing and helped me with what I needed. I was in and out in 20 minutes!!
Business response:
Thank you Reena for your support and for shopping small and local at Philadelphia's Hometown Family Mattress Chain. We will always be there for you in the future so feel free to reach out with any questions or needs. Enjoy your new mattress! Thanks, Chris Conway President The Family Owned Mattress Factory
Wes was very accommodating willing to help in anyway that he could his customer service skills were excellent and I would highly recommend the store but I also highly recommend Wes its customer service skills and people skills are wonderful!!!!
Business response:
Thank you Donna. Please let us know if there is anything, we can do for you in the future. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President The Mattress Factory
We had a great experience and Wesley was so patient with us trying to decide on a mattress. After 20 years of marriage we both have different opinions on mattresses (lol) but Wes helped us make an informed decision that we were both happy with!
Business response:
Hi Noel, thank you for taking the time to write a review and share your experience. If you're happy with everything please tell your family and friends about us. Our best advertising has always been word of mouth. Have a great day and I hope you enjoy your new mattress for many years to come! Sincerely Chris Conway President The Family Owned Mattress Factory
Frequently asked questions about The Mattress Factory
How is The Mattress Factory rated?
The Mattress Factory has a 5 star rating with 502 reviews.
When is The Mattress Factory open?
The Mattress Factory is closed now. It will open tomorrow at 10:00 a.m.