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The Oaks at Plano
- Retirement Homes
- Plano, TX
About this business
Location details
5000 Old Shepard Pl, Plano, TX, 75093, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 8:00 a.m. to 6:00 p.m. |
The Oaks is very much like a small community. There are lots of trees with a path and individual housing. It also has a library, exercise and dining areas. The kitchen is open so one can see the meals being prepared. The residents are very friendly. I looked at two apartments and they were very clean. The Oaks is a place that I would love to become my home.
Business response:
Thank you for sharing your experience! We're so glad The Oaks at Plano made such a strong impression - from the peaceful, tree-filled setting to the clean apartments and welcome residents. We'd be honored to have you call it home when the time is right.
What we like the most about the community has pretty much been all of it. Yes, we would recommend The Oaks at Plano to other families based on the experience so far.
Business response:
Thank you for your kind words! We’re so glad to hear that your experience at The Oaks at Plano has been overwhelmingly positive — it means so much to know that the community as a whole has made such a strong impression. Your recommendation is greatly appreciated, and we’re honored to have earned your trust and support. We're so happy to have you as part of The Oaks family!
Recently visited a friend here. Love the layout of the grounds and the trees. We had lunch in the dining room. What a beautiful space, there’s even a cute library, and lots of rooms for activities. The food was great! Be sure and keep the Chef. Had the pleasure of meeting [name removed] while I as here what a sweet young lady. She was friendly, knowledgeable,, and professional. We’ll keep this place in mind for when I’m ready.
Business response:
Thank you for taking the time to leave a review! We appreciate your positive feedback and are delighted you had a great experience with our community. We value your input and look forward to continuing to provide excellent service.
The Oaks in Plano offers a variety of services for older tenants. I was shown a 1 bedroom and den apt that offered a perfect atmosphere for senior living. Lots of closet space, lovely porch area. Wood blinds on windows and no carpeting, which is a plus in my book. I prefer sweeping to vacuuming anyway and have always hated carpeting on homes. Prices are a bit high, but not impossible to deal with. Gated community and a welcoming admin center offering optional meals for tenants. Highly recommend!!
Business response:
Thank you for your kind and detailed feedback! We're so glad your visit to The Oaks at Plano left such a strong impression. It’s great to hear the layout, features, and thoughtful design of the apartment — like the extra closet space, wood blinds, and no carpeting — stood out as ideal for your lifestyle. We’re also glad you enjoyed the welcoming feel of the gated community, the flexibility of optional meals, and the overall atmosphere. Your recommendation means so much, and we’d love to welcome you back anytime!
I loved seeing residents in the common area and interacting with each other. I like that my mom has direct access to outside rather than walking down a long hallway. All residents and staff have been very friendly
Business response:
Thank you so much for your kind feedback! We’re thrilled to hear that you enjoyed seeing the vibrant community life in action — those everyday moments between residents truly make this place feel like home. It’s great to know that your mom’s direct access to the outdoors has been a positive feature, and we’re so glad you’ve felt the warmth and friendliness of both the residents and our team. We’re honored to be part of this important chapter for your family!
This was a very nice place. I'm waiting to see how a few things work out still and it may end up being that I won't qualify but if everything comes together, this is one of my top choices where I would like to live. [name removed] is a rock star. Thank you.
Business response:
Thank you for your kind words! We're so glad to hear you had a great impression of the community — and we’re honored to be one of your top choices. We understand there are still a few pieces that need to come together, and we’re hoping everything works out in your favor. And yes — we agree, our team member is absolutely a rock star! If there's anything else we can do to support you through the process, please don’t hesitate to reach out. We’d love to welcome you home!
Staff absolutely wonderful, the complex is well maintained, good neighbors. I feel safe and at peace here, I love it!
Business response:
Thank you for the glowing review. We're so happy to hear you are enjoying the community, meeting new neighbors, and most of all feeling safe and peaceful in your home.
I'd rate the overall experience as a 5. Staff and management work hard to maintain the facilities in excellent repair, and the amenities--including an on-campus restaurant--are terrific.
Business response:
Thank you for taking the time to leave a review. We appreciate your positive feedback and are delighted you had a great experience living in our community. We value your input and look forward to continuing to provide excellent service.
I truly enjoy living at The Oaks at Plano. We are offered many Senior Living lifestyle programs while living here. There are lots of friendly people and fun daily activities. I enjoy the exercise choices and the Mystery Book Club. We have weekly entertainment and Happy Hours. Also, bus transportation to doctor appointments and local shopping is available. I encourage fellow seniors to come visit.
Business response:
Thank you for the kind words! We’re so glad you’re enjoying life at The Oaks at Plano — from book club and exercise classes to entertainment and Happy Hours. It’s residents like you who make our community so vibrant. We appreciate your encouragement to others — there’s always room for more fun!
Frequently asked questions about The Oaks at Plano
How is The Oaks at Plano rated?
The Oaks at Plano has a 4.4 star rating with 247 reviews.
When is The Oaks at Plano open?
The Oaks at Plano is closed now. It will open tomorrow at 8:00 a.m.