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The Oaks at Plano
- Retirement Homes
- Plano, TX
About this business
Location details
5000 Old Shepard Pl, Plano, TX, 75093, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 8:00 a.m. to 6:00 p.m. |
I would give it a 4 right now. It is under new management and is being upgraded all over. The landscape is gorgeous and so many things are being done with improvements. It has full days of things to do. Someone told me this place has the most activities of any they looked at . Now the reason I didn't give it a 5 - the Community Fee costs the same as one month's rent; whereas, every other place we looked at the Community Fee was $[removed]. I've been here a month and a half and we still don't have a rod for one bathroom's toi... read more
Business response:
Thank you for your thoughtful review! We're so glad to hear you're enjoying the community, the beautiful landscaping, and the full calendar of activities. It's also great to hear the upgrades in your apartment have made a strong impression — we love welcoming new residents into a refreshed space! We do appreciate your patience regarding the maintenance delay and understand how even small issues can be frustrating. Your feedback helps us improve, and we’re following up to ensure it gets resolved. Thanks again for sharing your... read more
I never thought that my retirement would have turned out this way. The years living here at Preston Place has been remarkable with forward thinking staff and neighbors who care to make this a fun and safe place to be. Preston Place is one of a kind. No regrets!!
Business response:
Thank you for taking the time to leave a review! We appreciate your positive feedback and are delighted you have had a great experience living in our community. We value your input and look forward to continuing to provide excellent service.
I am going on my 5th year here at Preston Place and I must say that because of [name removed], the improvements to this place have been taking place! I have seen more improvements in 3 months than I have seen in 5 years. Thank you [name removed] for making this place seem like home!
Business response:
Thank you for taking the time to leave a review! We appreciate your positive feedback and are delighted you have had a great experience living in our community. We value your input and look forward to continuing to provide excellent service.
Easy to make friends and feel like home. Staff is just great and always concerned that they are doing their best for every resident. I always feel very secure that they are looking out after my security.
Business response:
Thank you for taking the time to leave a review! We appreciate your positive feedback and are delighted you have had a great experience living in our community. We value your input and look forward to continuing to provide excellent service.
I moved last year and was looking for a place that was full of activities. Preston place has been just what I needed I am close to family but free to do the things I enjoy the staff have been great in taking a active part in making everyone feel welcome Thanks for having the Oak room the food is always good
Business response:
Thank you for taking the time to leave a review! We appreciate your positive feedback and are delighted you have had a great experience living in our community. We value your input and look forward to continuing to provide excellent service.
I moved here in December and was impressed with the assistance of the staff and residents in getting familiar with all that is offered. The many activates, groups and classes offer something for everyone. It would be really sad to move here and not attend some of the many functions offered. I was really impressed with the cleanliness of such a large community both interior and exterior. The grass is always cut and cleaned up weekly, no more fighting to put large garbage cans by the curb as garbage picked up from outside your... read more
Business response:
Thank you for taking the time to leave a review! We appreciate your positive feedback and are delighted you have had a great experience living in our community. We value your input and look forward to continuing to provide excellent service.
I moved here about 5 months ago after selling my home of 30 years. I could not be happier. This is a true community neighborly, friendly and supportive without being intrusive.
Business response:
Thank you for taking the time to leave a review! We appreciate your positive feedback and are delighted you have had a great experience living in our community. We value your input and look forward to continuing to provide excellent service.
Things that could be done connected. Upgrading carpet in Veranda, Need lights at Veranda entrance. Remove mud dirt on sidewalks. Ride a scooter and we needs a fence along concrete to prevent scooter from going off ledge. More chair and tables in veranda.
Preston Place is a very friendly community. It's building are older and have their aged problems. Our Exec Dir is new to our community and is definitely making a difference. She see's things with fresh eye and new ideas. She's a very caring person and we are so very happy she's here. I believed given time and resource she will make our Preston Place a home we can be proud of.
Frequently asked questions about The Oaks at Plano
How is The Oaks at Plano rated?
The Oaks at Plano has a 4.4 star rating with 248 reviews.
When is The Oaks at Plano open?
The Oaks at Plano is open now. It will close at 6:00 p.m.