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Furze Hill, Hove, BN3 1PA, United Kingdom
Get directionsI moved my mother to The Pines in September 2021 from a nursing home in Worthing. Six weeks later, she could not be happier. Her medical, emotional and practical needs are all fully met. The staff are warm and super-efficient. They are kind to Mum, other residents and me, as a concerned daughter. Truly superb standard of care.
Business response:
Thank you for taking the time to write a review for The Pines Care & Nursing Home, we appreciate all comments and feedback. We are delighted that you are so pleased with our care of your mother and it is our pleasure to care for her as part of our family here at The Pines.
All staff, regardless of role, have been consistently kind, polite and professional in their manner. Mum has been treated with the utmost care and respect and for this, we as a family are very grateful.
Business response:
Thank you for taking the time to leave a review for The Pines, we are very grateful for your feedback. It is our pleasure to care for your mother as part of our family here at The Pines.
The Pines is a special nursing home. As a family, we are so grateful to the manager and all the staff, nurses, carers, events organisers, cooks and cleaners who make this nursing home such a wonderful home. Nothing is too much trouble for anyone. The care and nursing are exceptional.
Business response:
Thank you for writing a review for The Pines Care and Nursing Home, we are very pleased that your family is so happy with our care of your loved one. I will pass your kind words on to the staff team.
My mother has been a resident for nine months. To begin with, my family and I knew she would resist being there. It’s taken the whole nine months for her to adjust, we’re very happy to say, she has settled in now. Agrees that the staff are kind, helpful and caring.
Business response:
Thank you for taking the time to write a review for The Pines Care and Nursing Home, we are very pleased that your mother has settled in so well with us and is enjoying life at The Pines.
The Pines Care Home supported my father with care and consideration. He moved, aged 96, in March, following a fall and broken hip, and also with lung cancer, after determinedly living independently in his own flat. Although he recognised the need for greater care and support this was a major change, and the staff could not have been more caring in helping him make the transition. They went out of their way to help him maintain links with his family through video and phone calls, encouraged his hobbies and interests, and prov... read more
Business response:
Thank you for taking the time to leave a review for The Pines Nursing Home, especially at this sad time for you and your loved ones. It was our pleasure to care for your father as part of our family here at The Pines, he will be greatly missed and fondly remembered by all the team.
My mum came to The Pines Care Home for what we thought would be a short stay, as she had been in hospital and was very poorly and needed 24-hour care. She stayed 14 months. In that time she was excellently cared for by the wonderful staff. They are all so friendly, helpful, dedicated and most of all, caring. I can’t thank them enough for looking after my mum during these difficult times and I would highly recommend The Pines to anyone. They were brilliant. Thank you so much.
Business response:
Thank you for writing a review for The Pines Nursing Home, we are delighted to hear how happy you have been with our care of your mother. I will pass your kind words on to the staff team.
I cannot recommend this wonderful care home enough. The kindness, consideration, and dignity shown to their residents is remarkable. I've never felt so welcomed, respected, and looked after by a care home. My grandfather, who recently passed, came to The Pines in a very vulnerable position and they showed the utmost compassion and support to him right up until the end of his life. He lost his sparkle for a while, but the team at the Pines brought him back to us at a time where the world was a scary place. Each staff member w... read more
Business response:
Thank you for taking the time to write a review for The Pines Care and Nursing Home. It was our pleasure to care for your Grandfather as part of our family here at The Pines.
The residents are always happy, clean and healthy. The staff are amazing! They care extremely well, and there are always activities, well planned out and appropriate to each client's needs. The home is always spotless and well-staffed. The care here is above and beyond what I expected to find, and they provide a wonderful home.
Business response:
Thank you for taking the time to leave a review for The Pines Care & Nursing Home we are delighted that you are so pleased with our home and the care and support we provide.
The management and staff at The Pines treated me and more importantly, my mother, with top-quality care, understanding, professionalism and most of all, love. I would not hesitate to recommend, in the highest terms, The Pines, to look after the most cherished thing in our lives, our Mum.
Business response:
Thank you for taking the time to leave a review for The Pines Care & Nursing Home; we appreciate all comments and feedback. It is our pleasure to care for your mother as part of our family here at The Pines.
The Pines Care & Nursing Home - Country Court has a 4.6 star rating with 93 reviews.
The Pines Care & Nursing Home - Country Court is open now. It is open 24/7.