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The Pines Care & Nursing Home - Country Court
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Furze Hill, Hove, BN3 1PA, United Kingdom
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My relative has been at The Pines for several months now. He is very well cared for. Staff are friendly, caring and helpful. We have had experiences of three other care homes in the last year. The Pines is by far superior to all the others.
The Pines is a lovely nursing home where my mother-in-law has been for the past 14 months (unexpectedly long!). We have experience of several different homes in the area, and The Pines is by far the most friendly and welcoming. The staff are unfailingly smiley and helpful and are never too busy to answer questions or help. There are tons of activities and everyone is encouraged to join in. They seem to really care about the residents in their care. I recommend them highly.
My mother received excellent care during her time at The Pines. She, and all the family, were welcomed and treated with respect by everyone. The staff were friendly and caring and the atmosphere throughout was warm and homely. At the end of her life she was treated with great kindness and we, her family, were given all necessary support and advice. Her death was calm and dignified and her privacy was respected just as she would've wanted. I am immensely grateful to the staff for this.
Words cannot adequately express how grateful our family is for the kind, compassionate and dedicated care given to our mother by the whole team at The Pines. The ambience at The Pines is wonderful and the team somehow manage to maintain a calm, professional and happy atmosphere under difficult circumstances. Our mother was treated with patience and kindness during her seven-week stay and was allowed peace and dignity during her final hours. For that, her family will be forever thankful. I can recommend this clean and pleasan... read more
My mother-in-law stayed here for 12 weeks respite while we had her flat adapted and I can't thank the staff and management enough for her exceptional treatment and care. My mother-in-law's health has been declining and when we admitted her to The Pines for respite she was very unhappy and not willing to participate in anything. After her first weeks stay she was like a different person and more like the woman she was. She really enjoyed the social aspect of the home and joined in the daily activities, it was so great to see ... read more
I was hesitant to move into The Pines Nursing Home as anyone older would be and also coping with being poorly. I found that very soon, the warm and concern of the Carers was supportive and keen to help you relax. The atmosphere is positive and of course, there are human errors occasionally, that all put right as soon as possible. Food is an important item option in all care and The Pines staff do adapt and I think care homes should changes their suppliers occasionally for stimulation. Very good altogether.
My mother went into the home last November quite poorly after two stays in hospital and being 92 years old, we didn’t think she would improve but due to the way she was cared for by everyone there, not only did she get better, she was well enough for me to bring home. A big thank you to everyone and all their kindness to my mum. If you are thinking of a home for anybody you will not do better than The Pines.
My mother was a resident for under one year and died at the home. During her stay, the staff were respectful of her and made her feel that they genuinely enjoyed having her as a resident. When she was dying, nothing was too much trouble for the staff to do for mum and for the family. My sister lives nearby, but as a registered nurse and living so far away in Australia, the high standard of care provided was very important to me.
Business response:
Firstly, please accept our sincere condolences for your recent loss and thank you for taking the time to share your experience of Gracewell of Hove – particularly at such a difficult time. Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives. The Gracewell of Hove Team.
Honest and true.
Business response:
Thank you for taking the time to share your experience of Gracewell of Hove. Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives. The Gracewell of Hove Team
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How is The Pines Care & Nursing Home - Country Court rated?
The Pines Care & Nursing Home - Country Court has a 4.6 star rating with 93 reviews.
When is The Pines Care & Nursing Home - Country Court open?
The Pines Care & Nursing Home - Country Court is open now. It is open 24/7.