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The Pines Care & Nursing Home - Country Court
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Location details
Furze Hill, Hove, BN3 1PA, United Kingdom
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I am very happy to be here and to all for looking after me so well.
Business response:
Thank you for taking the time to share your experience of Gracewell of Hove. Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives. The Gracewell of Hove Team.
I have found the staff in every area very helpful, very dedicated and very caring. My mum has taken a while to settle here and the nurses and carers have been very supportive and encouraging. The facilities are good and plenty of entertainment is provided. Mum is encouraged to socialise every day, although she doesn't always take part she is encouraged to!
Business response:
Thank you for taking the time to share your experience of Gracewell of Hove. Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives. The Gracewell of Hove Team
Gracewell of Hove is the best care home I have experienced so far. Staff without exception are well organised and always ready to help.
Business response:
Thank you for taking the time to share your experience of Gracewell of Hove. Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives. The Gracewell of Hove Team
Well cared for.
Business response:
Thank you for taking the time to share your experience of Gracewell of Hove. Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives. The Gracewell of Hove Team.
We knew as soon as we stepped in and met the staff this was the perfect place for mum. All the staff are welcoming knowledgeable and caring. We knew that mum would feel at home here. The tour of the home was informative and we met staff and paying guests. We were delighted to meet dogs and that dogs would be welcome to visit. The rooms and ensuites are lovely each with its own front door. The care is excellent. Nothing appears to be too much trouble. Mum loves the food and enjoys the many varied activities that are arranged ... read more
Business response:
Thank you for taking the time to share your experience of Gracewell of Hove. Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives. The Gracewell of Hove Team
My brother spent 3 months in Gracewell of Hove and he was treated with dignity and care. As his health declined the carers showed great kindness and sensitivity. His needs were met with thoughtful and concerned professionalism. The overall level of day to day management of his condition was dispensed where nothing was too much trouble. The staff showed genuine kindness toward my brother as a person, not just as a 'case' or 'problem' to be dealt with.
Business response:
Thank you for taking the time to share your experience of Gracewell of Hove. Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives. The Gracewell of Hove Team
Mum was only briefly in Gracewell of Hove for four weeks in total. She was there after a very stressful period in and out of the hospital. The home could not have been nicer efficient in admissions process welcoming caring, cheerful and professional in dealing with her and they handled her passing away with great sensitivity.
Business response:
Firstly, please accept our sincere condolences for your recent loss and thank you for taking the time to share your experience of Gracewell of Hove – particularly at such a difficult time. Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives. The Gracewell of Hove Team
Gracewell care home - well I can only praise all the departments. The office - all ladies kind, friendly, understanding and very helpful. The nurses - Excellent, are all wonderful and so kind and gentle. Absolutely lovely people. The Carers - again kind, gentle when treating resident. And many more are just wonderful. Was a joy to visit - everyone so welcoming.
Business response:
Thank you for taking the time to share your experience of Gracewell of Hove. Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives. The Gracewell of Hove Team
I have been visiting my friend at her home in Gracewell of Hove on a weekly basis since she moved there in June 2016. She seems at home and generally content whenever I visit, albeit with a few minor grumbles each time (e.g that the staff have not made her bed as she would like). The staff are always friendly and helpful and my friend appears to be well cared for. I cannot comment on the management because I have had almost no contact with any of the managers. The lift was out of operation for several months in 2016, which m... read more
Business response:
Thank you for taking the time to share your experience of Gracewell of Hove. Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives. The Gracewell of Hove Team
Frequently asked questions about The Pines Care & Nursing Home - Country Court
How is The Pines Care & Nursing Home - Country Court rated?
The Pines Care & Nursing Home - Country Court has a 4.6 star rating with 93 reviews.
When is The Pines Care & Nursing Home - Country Court open?
The Pines Care & Nursing Home - Country Court is open now. It is open 24/7.