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The Smith-Rhoades Team, led by Nic Smith and Rebecca Rhoades, specializes in conventional, FHA, and VA loans, and have extensive expertise in assisting first-time homebuyers and clients purchasing new construction. The team is dedicated to building lasting relationships with clients, viewing each interaction as an opportunity to serve as trusted advisors. Their commitment is to provide a smooth, personalized experience that not only meets but exceeds expectations, helping clients achieve their dream of homeownership.
1960 Satellite Blvd, Suite 4200, Duluth, GA, 30097, United States
Get directionsVerified by BankSouth Mortgage Company, LLC
Thank you for your service
Business response:
Thank you so much for the 5-star review! It was a pleasure working with you to get your mortgage with BankSouth Mortgage. Have a great day!
Verified by BankSouth Mortgage Company, LLC
This was the most smooth process that I went through. My first time purchasing a home was not as smooth as this. Very helpful and reply back in a timely manner. Overall the team was one of the best and organized. Thank you team 🤗🤗
Business response:
Thank you for the amazing review! We appreciate your kind words and are so glad to have been able to provide you with a smooth home-buying process. Our team always strives to be the best and most organized that we can be, so we really appreciate your feedback. Thank you once again for choosing BankSouth Mortgage!
Verified by BankSouth Mortgage Company, LLC
Laura did an exceptional job of ensuring all of my questions were answered and providing me every option to make the best financial decisions regarding my new home purchase.
Business response:
Thank you so much for your kind words. I'm glad we could help you feel confident in making your financial decisions. I'm pleased to hear that BankSouth Mortgage was able to help you with your home purchase!
Verified by BankSouth Mortgage Company, LLC
The team was very responsive and knowledgeable during this stressful process.
Business response:
Thank you for your kind words. We at BankSouth Mortgage are committed to providing our customers with the best service possible. We are glad to hear that our team was responsive and knowledgeable during such a stressful process.
Verified by BankSouth Mortgage Company, LLC
You all made the experience up to closing smooth. You all were clear on forms needed to keep moving the process along
Business response:
Thank you so much for the kind words! We're so glad we could make the process leading up to closing smooth and easy for you. Thank you for trusting BankSouth Mortgage with your mortgage needs.
Verified by BankSouth Mortgage Company, LLC
Laura and everyone with the BankSouth staff were extremely helpful, resourceful, and very knowledgeable
Business response:
Thank you so much for the kind words! It was a pleasure working with you and I'm thrilled to know that you had such a positive experience with BankSouth Mortgage.
Verified by BankSouth Mortgage Company, LLC
Very informing about the loan process, and always in contact with us about the documents that Laura needs to go forward with the loan process. I felt like I learn a lot about the whole buying home process. She answers all my question I asked her. Went into detail about what was needed at the moment.
Business response:
Thank you so much for your kind words! It was a pleasure working with you and I'm so glad that we could help you understand the home buying process. We look forward to helping you with any other questions you may have.
Verified by BankSouth Mortgage Company, LLC
I had a great experience with bank south
Business response:
Thank you for taking the time to share your experience. I'm glad that you had a great experience with BankSouth Mortgage. It is always a pleasure to help our customers. Thank you for your 5-star rating.
Verified by BankSouth Mortgage Company, LLC
We appreciate how your team communicated with us to make this process seamless. We especially appreciated how our emails, with questions/inquiries, were answered without long response times, and given clear and concise answers/explanations. Thank you and your team for all your help. Great customer service.
Business response:
Thank you Michael for your kind words and 5-star rating. I'm thrilled that our team was able to help make your experience as seamless as possible. We strive to provide excellent customer service and I'm glad that we could do that for you. Thank you for your business!
The Smith-Rhoades Team - BankSouth Mortgage has a 4.8 star rating with 952 reviews.
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