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The Tryst Beachfront Hotel
- Hotels
- San Juan, PR
About this business
Location details
One Vendig Street, 1 Cll Vendig, San Juan, PR, 00907, Puerto Rico
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Good
Wonderful
Pleasant The cleaning in the rooms can be better,bathroom was dirty. The restaurant not following COVID measures. I like the vibe and the ocean view room. Also the staff was very nice. The food and drinks good.
Business response:
Dear Pirangeli, thank you so much for your comments, it always helps us to improve. We are proud of the service we provide and, it is terrible to read that the bathroom was not clean. We apologized and, we can guarantee you that won't happen in the future. Regarding the restaurant not following the protocol that is a delicate subject, we stress the protocol to our staff every day; nevertheless, we will take these further to management because during these times, not taking proper precautions can be dangerous. Thank you once ... read more
Wonderful El estacionamiento no tiene. Todo me encantó el ambiente, la ubicación.
Business response:
Hola Jesenia, Muchas gracias por tus comentarios. Si, es una pena que no tengamos propio estacionamiento. Estamos haciendo todo lo posible para cambiar esto en el futuro. Nos alegra saber que la ubicacion y el ambiente han sido de tu agrado. Esperamos poder verte nuevamente. Saludos enormes!
Pleasant
Exceptional
Fabulous location, small room The housekeeper never came to our room, we had to hunt down new towels. The room was very, very small. The paid parking was a pain as you park in garage and during the day staff parks in front of the garage door then the front desk person has to go get them to move for you to pull out or in. Even parking to get into your room is frustrating. Location of this place is AWESOME. It is right on the beach with a fabulous view. In addition, its quite the party place with the Wicked Lily restaurant loc... read more
Business response:
Dear Tabitha, Thank you so much for taking the time to leave your comments and review the hotel. We are very sorry to read what went wrong. We proud ourselves for the work we do and the service we provide, so reading these makes us go into the way we are approaching things in the future. On the other hand, we are indeed in a great location, and the views we have are breathtaking. We are glad to know you noticed that we are the new place to be in Condado. We wish to see you again and thank you for trusting in us. Hasta la Pro... read more
Exceptional
I loved being right on the beach. My window view. I loved the staff, everyone was so friendly and accommodating.
Business response:
Hola Arelis!Thank you so much for taking the time to leave us a review. We will carry on doing our best to provide our guests with top-level service. We are glad that you found our staff friendly and accommodating. Next time you come to Condado we will be waiting for you right by the beach. Saludos!
Frequently asked questions about The Tryst Beachfront Hotel
How is The Tryst Beachfront Hotel rated?
The Tryst Beachfront Hotel has a 3.9 star rating with 2,883 reviews.
When is The Tryst Beachfront Hotel open?
The Tryst Beachfront Hotel is open now. It will close at 5:00 p.m.