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The Tryst Beachfront Hotel

3.9

About this business

Location details

One Vendig Street, 1 Cll Vendig, San Juan, PR, 00907, Puerto Rico

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.92,439 reviews
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Houda's profile image
Houda 
2 years ago

Terrible smell of damp and mold Terrible smell of damp and mold in the corridors and bedrooms. The smells is so strong it clings to everything in the suitcase, and makes the whole stay unbearable Nice location, very central and easy to get around the city by car 

Business response:

Hello Houda! Thank you for letting us know about the smell, we are gonna fix it right away. We really hope to see you in the near future! 

Nelson's profile image
Nelson 
2 years ago

Fair 

Mariana's profile image
Mariana 
2 years ago

Fair 

Jason's profile image
Jason 
2 years ago

Disappointing 

Melihcan's profile image
Melihcan 
2 years ago

Bad 3 day stay but nothing change or not any cleaning in room. Location 

Business response:

Dear Melihcan, thanks for informing us on your experience. We apologize for the inconveniences. Best regards, 

Antonio's profile image
Antonio 
2 years ago

The hotel ahould have parking for their guest, great cuatomer service. The front desk personal, they are more into their cell phone, not pleasant to talk to. The housekeeping kept the room clean every day 

Business response:

Hello Antonio! Thank you for your message, this way we can improve our services. We hope to see you again very soon! 

Grisby's profile image
Grisby 
2 years ago

Only good thing was the beach but since hotel next door is close to beach I'll be there next time The room way to small and dirty no view from the window but a huge water tank and to pay 1700 no way also never told us before hand that there would be doing renovations from 9-5 Monday- Saturday the price should have been discounted like they did for us a few years ago What breakfast???? We were never told of any breakfast 

Business response:

Dear Grisby, thanks for your review. We are sorry to know that your experience with us was not as planned. We apologize for the inconveniences, best regards, 

Alexis's profile image
Alexis 
2 years ago

Very Poor Oh, what an experience I had at the Hotel Tryst in Condado! I was excited for my vacation, looking forward to rest and enjoyment, but instead, I found myself in a hellish situation of noise and utter disregard. What a disappointment! The two nights of my reservation turned into a nightmare as I was awoken at 6 to 7 in the morning by loud construction noises coming from the adjacent room. Couldn't the hotel have shown a bit of compassion and halted the renovations or repairs during the guests' stay? Clearly, money m... read more

Business response:

Dear Alexis, thanks for your review , we appreciate your feedback, best regards, 

Mathias's profile image
Mathias 
2 years ago

Bad Hi, 1. I called the hotel to make sure my partner could get in the room without me. I arrived in the middle of the night and the reservation was on my name. They said no problem. I arrived at the hotel and they didn’t want me to go to my room because they moved the reservation on the name of my partner. I had to call her to open the room. 2. I especially choose his hotel to have a parking spot for my rental car. Hotel told my you have to park your vehicle in the street because they are in renovation. If I would have knew... read more

Business response:

Hello Mathias! We are really sorry for your not so comfortable stay with us. Did you talk to the front desk staff about this? We would like to know. 

Frequently asked questions about The Tryst Beachfront Hotel

How is The Tryst Beachfront Hotel rated?

The Tryst Beachfront Hotel has a 3.9 star rating with 2,439 reviews. 

When is The Tryst Beachfront Hotel open?

The Tryst Beachfront Hotel is closed now. It will open tomorrow at 9:00 a.m.