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The Tryst Beachfront Hotel
- Hotels
- San Juan, PR
About this business
Location details
One Vendig Street, 1 Cll Vendig, San Juan, PR, 00907, Puerto Rico
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Fair The bathroom is terrible - its too small.
Business response:
Dear Natasha, thanks for informing us how your experience at Tryst Hotel went. It is true that we have basic rooms but also we have higher categories. Were you able to talk to our Front Desk Supervisor so that he could have upgrade you at a bigger categorie, while still with us ? best regards,
Don't recommend, there are better and less expensive hotels in the area. Rusty and broken bathroom.
Business response:
Hello Marili! Could you please tell us more about your experience at our premises? We would like to know.
Fair
Caro y anticuado La habitación, la humedad en todo el piso el mal olor la habitación antigua con elementos oxidados y rotos ej el espejo cuarto de baño, estaba roto el dosificador gel, y el aire acondicionado fortísimo no se podía parar. No tienen habitaciones de dos camas así que tienes que compartir cama. Primera línea playa. Su terraza.
Business response:
Dear Guest, we are sorry that your experience was not as planned. Only we would like to know if you report these issues to the Front Desk Supervisor , we always offer the possibility of an upgrade upon guest request. It is important for us to know that issues guests have, are properly addressed while still at our premises. best regards,
Bad This was the worst hotel experience of my life. After waking up in the morning, I felt something wrong with my face, and when I went to look in the mirror, my face was completely swollen. I also had bumps all over my body which I determined to be insects. I inspected the bed and observed reddish insects in the sheets where I lay my head. I wasn't sure whether they were bed bugs or ticks, which could potentially give humans Lyme disease. I was scheduled to have professional photos taken with friends but had to cancel due ... read more
Business response:
Dear Kasib, we are very sorry about your experience and the discomfort you had. We apologize for the inconvenience. saludos
Bad
Fair Restaurant was expensive Beach was dirty
Business response:
Hello Jennifer! Thanks for your message. We would like to know more about your experience at our premises, please.
After midnight, we left the hotel, after discovering our bed was infested with bedbugs! Our hotel bed had bed bugs! I liked the location and the price. The front desk staff was so polite and helpful.
Business response:
Hello Tonea! Thank you so much for taking the time to leave us a comment. We would like to know if you notified the front desk about your bed?. Thanks in advance!
No fue lo que esperaba El servicio , los empleados no explican bien y el baño de la habitación tenía un espejo con los bordes cubiertos de mohoso muy feo . Solo la playa y puedo ir sin quedarme ahí así que no volvería.
Business response:
Hello Heilymar! We are very sorry about your experience. We wanted to know if you complained about this at the front desk? Please, let us know.
Frequently asked questions about The Tryst Beachfront Hotel
How is The Tryst Beachfront Hotel rated?
The Tryst Beachfront Hotel has a 3.9 star rating with 2,716 reviews.
When is The Tryst Beachfront Hotel open?
The Tryst Beachfront Hotel is closed now. It will open at 9:00 a.m.