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The Tryst Beachfront Hotel
- Hotels
- San Juan, PR
About this business
Location details
One Vendig Street, 1 Cll Vendig, San Juan, PR, 00907, Puerto Rico
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I would not recommend this hotel. Oceanview room not worth the money, room is way smaller than pictured on the website and windows do not open so not worth paying for ocean view room. obviously short staffed; our room was not cleaned on one day, beach chairs and umbrellas not always available and again no one to take them out . we had to pay $20 to rent a chair and umbrella. Wicked lily bartenders absolutely rude, worst attitude and service I have received. Location and beach access was the only good thing about the hotel.
Business response:
Dear LInda, we appreciate you took the time to let us know how your experience went. We highly regret that your experience did not go as planned, that is surely not the what we expect saludos cordiales,
Disappointing
Disappointing
Fair
Poor
Fair Las habitaciones no tienen armario y las camas son menos de dos plazas. Muy pequeñas. La relacion precio calidad es pesima La ubicaciok
Business response:
Dear Guest, we are sorry to learned about your experienced with us. Although we have very basic rooms we also have higher categories and we are always open to upgrade at guests request, best regards
Fair Checked in to a room with a broken shower…they “fixed” it went to take a shower handle fell off and kept hitting us in the foot. Stayed for six days and housekeeping never came even when we requested and had to constantly go down and ask the front desk for towels. Beach view and front desk staff was amazing!
Business response:
Dear Deana, we are sorry about your experience.We sincerely apologize for that. regards
Fair
Not worth the money. it is just too expensive! for 250 dollars a night I expect more. very thiny room. tiny and old bathroom. small bed. Lots of sand in the carpet at the room. no breakfast available. nice employees, nice beach. vel functioning internet
Business response:
Hello Grete! We are sorry to read that your stay was not to your complete satisfaction. We also appreciate you taking the time to write to us. Your feedback helps us to improve our services!.
Frequently asked questions about The Tryst Beachfront Hotel
How is The Tryst Beachfront Hotel rated?
The Tryst Beachfront Hotel has a 3.9 star rating with 2,716 reviews.
When is The Tryst Beachfront Hotel open?
The Tryst Beachfront Hotel is closed now. It will open at 9:00 a.m.