The Woods of Fairlawn

Michelle 

on BBB

2 years ago

I have been trying to get in contact with AIY initially since Aug. 23, 2022. I called again Thur Aug 25, 2022 to attempt to speak with them because I had to call the police on Aug 23, 2022 about the tenants above me. On Aug 26, 2022 I went to the police station to get a copy of the police report from the call that I made on Aug. 23, 2022. I made another call to AIY on Aug, 30, 2022 to attempt to speak with Mrs. ********* due to the tenants above me making noise. I finally spoke to Mrs. Stefanini on Spet 9, 2022 only because ... read more

Olivia N 

on BBB

2 years ago

I have been living at one of their properties in Akron for the last few years. Bathroom ceiling has leaked THREE times. The second time being the worst. A hole was cut in the ceiling, left open for days without a fan to dry the wet wood, there was clearly black mold growing in there, only for it to be patched up and painted over a week later. I STILL have a hole in my ceiling months later from the last time it leaked. Our cars have been broken into, neighbors screaming outside at all hours of the night. It's been a nightmare... read more

Brittini R 

on BBB

3 years ago

I leased from their Parma location, WORST EXPERIENCE EVER. Not only did they OVER CHARGE me every month, but when I questioned it right out the gate since it didn’t match my lease, they told me to pay the difference or get evicted. I went to move out recently and had it set with the very rude, unprofessional manager at the complex and no one was in the office that day for me to do so. After trying to come up with several resolutions with said manager, I am now being threatened their short comings and mistakes of incurring re... read more

Kristen P 

on BBB

3 years ago

I just moved here in April 2022, I was not shown the apartment but was told it would be ready. By the move in date, spending on a mover and expecting a lot more, I shook my head and figured I could just do the cleaning that was not done. I had cockroach es which never in my life have I had, which they sent a guy to treat, but he only ignored my request to treat the whole apartment. The leasing office told me the treatments were safe around my cats, which the exterminator said it was not. Then 2 weeks later someone moved out ... read more

Vickie K 

on BBB

3 years ago

This is about Lake Cable Village Apartments in Canton, OH - owned by AIY...... I WISH that I could leave 0 stars. I lived in this apartment complex 3 yrs. I had only 2 maintenance calls - one was for the smoke alarm chirping and the other was for an outside lamp out. My lease ended May 1st and I had heard that this place was relentless about charging people after moving out. I took pictures of the place. - they are TRYING to charge me $369 for, "the condition I left the apartment in".......They claim it was $469 but they ded... read more

timothy w 

on BBB

3 years ago

Nile's Executive Apartments – Do not lease!! My 1st mistake was moving into an apartment sight unseen. Moved from Arizona due to a job at the local Air force Reserve base. During the warmer months the apartment has a bug problem and not the crawling kind. Fruit flies/gnats that somehow burrow into both the refrigerator and freezer of which I never heard of and the complex has to be aware of this ongoing issue. I put a ticket in last summer 2021, the finally sent pest control after 3 weeks of waiting. They seemed to insinuate... read more

Courtney K 

on BBB

3 years ago

AIY I hate living under you guys everything was fine until you guys took over now u allow dogs which was the main reason I moved to Parkview in the first place because the management company before didnt allow dogs then they dont plow the driveways the residients are outside plowing there own cars out the snow, the neighbor leaves her trash in the hallway i reported it 3 times the property manager Mario does nothing as usual then I break my ankle in the hallway on the step because the step broke and tell them its gonna be a ... read more

Christopher S 

on BBB

3 years ago

AIY Properties recently purchased Parkview Estates in Brooklyn, Ohio. Since purchasing, I have had phone calls not returned & emails unanswered when reporting serious issues including domestic violence repeatedly occuring at my neighbor's apartment. I have brought issues to their attention that are always met with a promise they will be solved, only to be ignored. When it snows, the parking lot is an absolute mess and even if you shovel your car out of the spot you were parked in, good luck getting it through the completely ... read more

Jessica T 

on BBB

3 years ago

I DO NOT live at any of these properties. I am a delivery driver and their properties have been extremely unsafe to deliver to in this previous snow storm and the after effects of the snow storm. Sidewalks are about 4 inches of ice at every building. They were not shoveled or salted at all. Very unsafe and I am going to refuse to deliver to these residents because of the neglect of the property.