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Thom Thom Steak & Seafood
- Steakhouses
- Wantagh, NY
About this business
Location details
3340 Park Ave, Wantagh, NY, 11793, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:00 p.m. to 9:00 p.m. | |
| Tue | 4:00 p.m. to 9:00 p.m. | |
| Wed | 4:00 p.m. to 9:00 p.m. | |
| Thu | 4:00 p.m. to 9:00 p.m. | |
| Fri | 4:00 p.m. to 11:00 p.m. | |
| Sat | 4:00 p.m. to 11:00 p.m. | |
| Sun | 4:00 p.m. to 9:00 p.m. |
Customers for years. Worst experience ever. Had reservation.Arrived on time. No tables ready. Greeted by owner, who left us. Waited 20 minutes. Seated ourselves. Waited 15 minutes. Asked busboy to find our waiter, bread, water and menus. Waiter apologized, dropped off menus and left. Water with cold, stale bread arrived. Waited 10 minutes, got another busboy to find waiter. Ordered, asked for replacement bread (warm, fresh), asked for owner. Manager appeared and said owner was not available. Drink arrived, slammed onto the t... read more
EXTREMELY LOUD. VERY HARD TO HEAR MY PARTY. SLOW SERVICE.
I do not recommend this restaurant
We love Thom Thom but the waiter Matt is not the best. His interaction with customers needs lots of work. He does not come with the attitude of pleasing the customer. His very rough and abrasive. If we continue to dine at Thom Thom and he is our waiter we will stop coming as often. We love Danny and will be back but the dining experience starts with the staff and if I were Danny I would think about making a change with Matt.
When we arrived at the restaurant it was not very busy. After we were seated we noticed that the table was uneven. We asked if we could move to another table and they said that every table was reserved. 45 minutes later the place was still not very crowded and there were many tables still empty. The service was terrible. The bus boy was better than the server. The server never came over to see how we were doing or check on us. Good thing the food was good because the service was very bad.
Food was good we had a sesame crusted tuna and the Chilean sea bass. Food was good but not good enough for us to take the 15 minute drive back. Ambiance is zero. And the $12 martini left much to be desired. Overpriced all around
This restaurant clearly does not read any of the special notes included in the on-line reservation form. This has happened twice to me. I don't want to complain in front of the people I am with but if you are taking the time to make a request or inform them of a special occasion they should pay attention to that detail and make your dining experience as special as it could be.
Ithis is the 4th time I've eaten here. It just amazes me how the owner or management. Could be so ignorenat as to the extremely poor service their store provides. The food is very good and the sushi excellant. They need professional waiters and waitress. And put someone at hostess who's qualified not cheap labor or family. Fix your service issues and you have a gold mine.
we had a reservation for 6,when we arrived they wanted to sit us by the bar. I refuse,then they sat us all the way in the back in a corner. The price is to much for the amount of food that you get, Also the were bringing the plates one at a time. Instead of bringing a trade with all the plates. We had to wait for more than 20 minutes for the dessert.
Frequently asked questions about Thom Thom Steak & Seafood
How is Thom Thom Steak & Seafood rated?
Thom Thom Steak & Seafood has a 4.1 star rating with 3,096 reviews.
When is Thom Thom Steak & Seafood open?
Thom Thom Steak & Seafood is closed now. It will open at 4:00 p.m.