Thrive Pet Healthcare - Decatur

Brooke Arrington 

on Google

4 weeks ago

I have been going to this location for a while now and have remained satisfied and joyed to be a customer of Thrive. My pet was injured while I was on vacation and I had to take him to the local pet ER (Village Vets) and was appalled by how poorly they handled my dog’s condition. The very next day I scheduled a visit with Thrive because I knew they would do right by me. I’m glad I did, I got the care my pet needed and medical empathy was practiced with fidelity. Everyone at this location is knowledge and kind, and it’s very ... read more

Joey Sabbagh 

on Google

6 months ago

Greeting was great ! Prices affordable !! Vet techs , Manager , Doctors , Ambiance were all superb !!! Speed of visit was speedy too !!!! Bonus points for my fur child instantly running to our vet tech (Katie) and sitting on her feet. Katie was very helpful and reassuring in my visit. The manager Amanda had just as much as a warm spirit as the rest of the staff. Dr. Roberts not only was so easy to talk to and helped stop my fears. She also handled my fur child with the most extreme love and care for all procedures: a rash,... read more

Savannah Smith 

on Google

3 months ago

I have used this vet for a few years now. You never get the same staff- ever. This location particularly has too many doctors that rotate so the experience is never personal. I took a client dog there today. One who has been rejected from their care before due to behavioral issues (too anxious during the exams, etc). I advocated for my client dog but felt weird tension with the vet & tech. I asked if they rotate vets/ staff often as I never get the same faces- I got met with a weird smug face that reassured they just have ... read more

Linda Bolley 

on Google

4 months ago

Thrive Decatur, specifically Dr Bradford and Vet Tech Grace, were just absolutely phenomenal! I will not mention who I took my sick kitty too just after New Years, but I will NEVER bring a cat to that vet again. If I'd followed that previous vet's advise, my cat would have either died and/or I would have incurred thousands in "specialist" bills that were not needed. Sam, the receptionist who answered the phone, got me a sameday appointment after hearing the panic in my voice. Dr Bradford and Grace listened to me, and acknow... read more

Harmoniah Carter 

on Google

9 months ago

Front desk agent Michael is horribly RUDE and not welcoming at all. He was originally at the Midtown location and is now at the Decatur location. Still with the same nasty, and snobby attitude. Walked In and no one was at the desk. No greeting for a long time. I had to call the line for someone to come up front. Ultimately they wouldn’t accept my pet because they say I was late. Although we’re pet plus members and long time client of over 3 years. However it was only a few minutes past scheduled appointment . Amanda Beejesk... read more