This profile has been claimed by the business owner or representative.
Thrive Pet Healthcare - Eldridge
- Veterinarians
- Houston, Texas
About this business
Location details
12341 FM 1960 Rd West, Suite C, Houston, Texas, 77065, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Everyone here is always so friendly and professional. They always answer all my questions and the price is affordable. Been bringing my fur babies here for over 3 years now.
I have nothing but bad to say since Dr. Jones is no longer there on 1960. This clinic has become the most insensitive and non caring place to take an animal. I was a member for over 3 years. I use to refer people, now I tell people stay away. After the good vet Dr. Jones left they are unable to keep vets for more than 3-5 months.
No empathy, no caring, no customer service. Don’t spend your money there specially if it is raining and your dog is sick.
Business response:
Dear Glenia , thank you for sharing your feedback. We're sorry your experience didn't match expectations. We always strive to offer the best experience possible and we'll work to do better. Please feel free to reach out to woof@thrivepet.com with any additional comments or suggestions you wish to share. We would love to make things right if you give us another chance.
I had a apt at the 1960 and Eldridge one at 2:15 today we was 12 min. Late (we went to Petco we thought it was in there plus it's raining we are having a tropical storm) and they refused to see our dog because we was 12 min. Late I could not believe they turned my dog away because we was a little late I have never been treated so poorly in my life my dog is 12 yes old and in a lot of pain her gums are bleeding so bad she needs antibiotics we waited two weeks to get into the apt. Now we are having to find somewhere else to t... read more
Business response:
"Dear Julie Novosad- , thank you for letting us know about your experience. Your feedback helps us get better and we work to resolve our clients' issues promptly and accurately. Please feel free to reach out to woof@thrivevet.com with any additional feedback or suggestions you wish to share. We would love to make things right if you give us another chance."
Frequently asked questions about Thrive Pet Healthcare - Eldridge
How is Thrive Pet Healthcare - Eldridge rated?
Thrive Pet Healthcare - Eldridge has a 4.1 star rating with 723 reviews.
When is Thrive Pet Healthcare - Eldridge open?
Thrive Pet Healthcare - Eldridge is closed now. It will open at 8:00 a.m.