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TLC Plumbing Heating Cooling Electrical

5.0
  • Contractors
  • Albuquerque, NM

About this business

ContractorsPlumbing

TLC Plumbing, Heating & Air Conditioning, when its service you need all your really need is a little TLC. 24 Hour Emergency Service. 

Location details

5000 Edith Blvd NE, Albuquerque, NM, 87107, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
5.04,632 reviews
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Alfred G's profile image
Alfred G 
6 years ago

Mr. Alvidrez did a great job. He is an asset to TLC Plumbing and Utility. 

Business response:

Dear Alfred, Thank you for sharing this with us. We appreciate your feedback! Best wishes, Julia D. 

CC's profile image
6 years ago

Chad has been servicing our home's electrical needs for years. He is extremely professional, highly knowledgeable, and always goes the extra mile for his customers. While installing new exterior lights on our home, he noticed an inappropriate install on wiring in our garage attic. He returned the next day to secure the wiring in the appropriate junction boxes, to eliminate the fire hazard. Had he not found this issue, we could have had a possible fire. We are very appreciative of his efficiency, attention to detail and exped... read more

Business response:

Dear Christina, Thank you for sharing with us about your experience! I am so glad that Chad was able to identify that hazard for you. We would never want you to experience a fire! Please reach out to us if you have anymore questions or concerns. We look forward to serving you! Best wishes, Julia D. 

Jesse G.'s profile image
Jesse G. 
6 years ago

I call TLC for everything. They installed a new swamp cooler this year and it worked perfectly. A couple of weeks ago I came home to a waterfall from the ceiling, right under where I knew the air conditioner is. It was a mess. Eric S. At TLC came out to troubleshoot and was so honest about the problem. A clamp had been forgotten when it was installed and the water hose had popped off. He could easily have put it back on and I would never have known. He showed me pictures of what happened and was so upfront and honest about t... read more

Business response:

Dear Jesse, Thank you for letting us know about this experience! First off, I want to apologize that this happened. We operate on a 100% Make It Right Guarantee, and we appreciate you allowing us the opportunity to correct our mistake. Please reach out to us anytime, especially throughout this process. We are honored to serve you and your family! Best wishes, Julia D. 

John G's profile image
John G 
6 years ago

Jason always gives great service, on time, courteous and attentive 

Business response:

Thank you for taking the time to tell us about your experience with Jason and thank you for your business. 

Tassy P's profile image
Tassy P 
6 years ago

Pete R. Deserves 5 stars for competency and customer service. Prior to arrival he called ahead of time and arrived when he promised. He resolved an issue with a heater in my home and took the time to review heating options for a concern that I had mentioned to him. He is thorough and thoughtful, an excellent representative for TLC training and quality guarantee! 

Business response:

Dear Tassy, Thank you for sharing with us about your experience! I am so glad that we were able to resolve this for you. Excellent customer service is our pleasure as well as our goal. Please don't hesitate to reach out to us if you have any questions or need anything else. We look forward to serving you! Best wishes, Julia D. 

Catherine M's profile image
Catherine M 
6 years ago

TLC has always done a great job and Lawrence S****** was efficient, thoughtful, and knowledgeable. We appreciate being able to call TLC, especially as issues with a home's infrastructure can be very stressful. He did a great job of instilling confidence that we were making the best decisions. 

Business response:

Dear Catherine, Thank you for sharing with us about your experience! I am so glad that Lawrence was able to help make a stressful situation better, and I hope you won't experience anymore infrastructure issues in the future. Please don't hesitate to let us know if you have any questions or need anything else! We look forward to serving you. Best wishes, Julia D. 

Michael G's profile image
Michael G 
6 years ago

great experience with highly proficient and professional technician...………... 

Business response:

Thank you for taking the time to share your experience, so glad we could be there in your time of need! Thanks for your business and have a great day! 

Russell M's profile image
Russell M 
6 years ago

Jeff T, is very professional, knowledgeable, and courteous. His work is top quality. I recommend him highly for your plumbing needs. 

Business response:

Dear Russell, Thank you for sharing with us about your experience! It's our pleasure as well as our goal to provide the best customer service and top quality work to you and your family. Please don't hesitate to let us know if you need anything else! We look forward to serving you. Best wishes, Julia D. 

Ling F's profile image
Ling F 
6 years ago

TLC has always been the company we call when we have an issue. Today was no exception. We had a bad clog and Mike J came out and worked on what we hoped would just take a couple hours. He spent the whole day working on the problem and got it solved. He worked with me to keep the service as affordable as possible and was extremely professional. He even tried to clean up after everything was fixed, even though I said I could do it since he spent the whole day fixing our clog. I am grateful for the friendly, kind and exceptiona... read more

Business response:

Dear Ling, Thank you for sharing with us about your experience. We know that drain issues like this can be frustrating and difficult to deal with. I am so glad that Mike was able to resolve this for you. We are honored to be your family's preferred service provider and are grateful for the opportunity to serve you. Please don't hesitate to let us know if you need anything else or have any questions or concerns. We look forward to serving you! Best wishes, Julia D. 

Frequently asked questions about TLC Plumbing Heating Cooling Electrical

How is TLC Plumbing Heating Cooling Electrical rated?

TLC Plumbing Heating Cooling Electrical has a 5 star rating with 4,632 reviews. 

When is TLC Plumbing Heating Cooling Electrical open?

TLC Plumbing Heating Cooling Electrical is open now. It will close tomorrow at 12:00 a.m.