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TLC Plumbing Heating Cooling Electrical
- Contractors
- Albuquerque, NM
About this business
TLC Plumbing, Heating & Air Conditioning, when its service you need all your really need is a little TLC. 24 Hour Emergency Service.
Location details
5000 Edith Blvd NE, Albuquerque, NM, 87107, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
When I called TLC, the respondent (Saul) was courteous and efficient. He promptly scheduled me for a service call at my convenience. He informed me the technician would arrive on the appointed date between 10:00 a.m. and 1:00 p.m. The technician (Will S*****) called me at 10:05 to inform me he would arrive at about 10:30 a.m. He did. Will was courteous and pleasant in his demeanor. He listened carefully to our plumbing concerns, answered our questions, and calmed our concerns. He then proceeded to do his assessment of the pr... read more
Business response:
Dear Ruben, Thank you for sharing with us about your experience. I am so glad that Will was able to take care of this concern for you. Drain emergencies are never fun and it's our pleasure to make the resolution as easy on you and your family as possible. Please reach out to us if you have any further questions or concerns. We look forward to serving you! Best wishes, Julia D.
My wife and I recently converted our home from evaporative cooling to refrigerated air. We chose TLC based on both previous experience and word of mouth recommendation of friends. We have been completely satisfied with our choice, beginning with our sales representative. He educated us in a relaxed and friendly manner about different levels of A/C equipment so that we understood why we selected a more expensive system than we had at first contemplated. We believe that the system we installed will much better meet our needs t... read more
Business response:
Dear Bill, Congratulations on your new refrigerated air system! That is an exciting step for you and your family, and we are honored to have been a part of the process. Excellent customer service is our pleasure as well as our goal, so please don't hesitate to reach out to us if you have any questions or concerns about your new system. We look forward to serving you! Best wishes, Julia D.
Lawrence and his helper were extremely polite and helpful. They did an excellent job. I recommend them and will be using TLC for future needs.
Business response:
Dear Judy, Thank you for sharing with us about your experience. It's our pleasure as well as our goal to provide excellent customer service to you and your family. Please don't hesitate to let us know if you need anything else. We look forward to serving you! Best wishes, Julia D.
Douglas was extremely professional. He called twice to discuss the time he would be arriving due to problems he encountered on a call prior to my appointment. He was considerate and offered to cover his shoes and furniture if needed prior to beginning the duct cleaning. He also reviewed the price and amount of time the service would take prior to starting. I would recommend him to everyone!
Business response:
Dear Stephanie, Thank you for sharing with us about your experience. We appreciate your patience with the timing of the call. It's our pleasure as well as our goal to always provide excellent customer service to you and your family. Please don't hesitate to reach out to us if you have any questions or concerns. We look forward to serving you! Best wishes, Julia D.
Friendly and knowledgeable help on the phone when requesting a home visit. Very prompt scheduling for home visit. Very friendly, professional, knowledgeable, thorough, informative, and respectful Service Pro.
Business response:
Dear Nancy, Thank you for sharing with us about your experience. It's our pleasure as well as our goal to provide excellent customer service to you and your family. Please reach out to us if you have any questions or concerns. We look forward to serving you! Best wishes, Julia D.
Rob D***** worked on our water system on August 1, 2018. He did an excellent job and was very informative as to what we needed to do to maintain the system. He went into detail on all aspects of the system. In the future we want only Rob D***** to do any plumbing needs we may have.
Business response:
Dear Larry, Thank you for sharing with us about your experience! I'm so glad that Rob was able to explain everything you needed to know. Excellent customer service is our pleasure as well as our goal. Please don't hesitate to reach out if you need anything else. We look forward to serving you! Best wishes, Julia D.
Jonah C. installed our evaporative cooler in May 2018. His service and his knowledge of the product was excellent. Additionally, he was on time, courteous and expeditious! Thanks Jonah! Charlotte and Raymond T*****
Business response:
Dear Charlotte and Raymond, Thank you for sharing with us about your experience! Congratulations on your new evaporative cooler. Excellent customer service isn't only our goal, it is our pleasure. Please don't hesitate to reach out to us if you have any questions. We look forward to serving you! Best wishes, Julia D.
Lawrence S****** and James were great: knowledgable, informative, speedy and the job was done right the first time. I highly recommend them, they were fabulous.
Business response:
Dear Noel, Thank you for sharing with us about your experience. It's our pleasure as well as our goal to provide excellent customer service. Please don't hesitate to reach out to us if you need anything else or have any questions. We look forward to serving you! Best wishes, Julia D.
Good job. No complaints.
Business response:
Dear Matt, Thank you for your review, we appreciate it! Let us know if you need anything else. Best wishes, Julia D.
Frequently asked questions about TLC Plumbing Heating Cooling Electrical
How is TLC Plumbing Heating Cooling Electrical rated?
TLC Plumbing Heating Cooling Electrical has a 5 star rating with 4,631 reviews.
When is TLC Plumbing Heating Cooling Electrical open?
TLC Plumbing Heating Cooling Electrical is open now. It will close tomorrow at 12:00 a.m.