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Tom Lavallee is your Chicago local lender. As a loan officer at Rate, one of the largest retail mortgage lenders in the United States, Tom is committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact Tom at (847) 776-5350 for more information!
3940 North Ravenswood, Chicago, IL, 60613, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 09:00 a.m. to 5:00 p.m. | |
Tue | 09:00 a.m. to 5:00 p.m. | |
Wed | 09:00 a.m. to 5:00 p.m. | |
Thu | 09:00 a.m. to 5:00 p.m. | |
Fri | 09:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Overall, my experience working with Tom and his team on multiple refi's was exceptional. The support, timeliness, technology, and a sincere willingness to provide outstanding customer service is of the highest quality and professionalism. The process was seamless and straight-forward and with no surprises. Absolutely would recommend Tom and Guaranteed as the best in the lending business!
Business response:
Thank you for the review and trusting me and my team for your refinance. It's always my pleasure to work with you & I appreciate the kind words! Call me for any questions.
Could not have dealt with a more professional, and knowledgeable person! Tom and his team communicated with us and helped through every step of the process. Since then, we have refinanced through Tom & and he has worked on another family member’s purchase of a home! Tom and his team are our go-to for anything mortgage related. Highly recommend!
Business response:
Thank you for the kind words and review. I really appreciate the trust you have in me and my team. Congrats to you again, Mike.
Tom has been great to work with and so quick getting back to my questions (when I have any) but he usually answers everything in the beginning without any gaps. He is accessible 24/7 I used him in March 2020 when I bought my home and again now to refinance
Business response:
Thank you for the review Edward and trusting me and my team for your refinance! It's always my pleasure to work with you and making this process stress free.
Tom and his team were amazing. This was my first home purchase and I have heard horror stories of getting qualified. Tom and his team were amazing, organized, responsive. Everything went so smoothly it felt unreal. I closed in less than a month! Highly recommend using Tom and his team!
Tom, THANK YOU SO MUCH. I never thought that the mortgage process will be so easy and smooth. Everything done online, It was impossible without you & your team! incredible guys :) Meghan, thanks for your prompt responses and all the clarifications provided regarding the insurances. Amani, thanks to you for all the help with the documentations.
Every opportunity my wife and I had in working with Tom regarding refinancing our mortgage he has been outstanding! So professional and always looking out for the best interest of his clients. You will not find anyone like Tom in the business! I have personally recommended Tom to everyone that I come across that needs to refinance their home.
Tom and his team at Guaranteed Rate did a great job with the whole process. They were always helpful when we needed answers and the attention to detail was unmatched. The communication through out the whole process was seamless and they answered all of our questions and got us into our dream home!
I've worked exclusively with Tom for many years now. He has assisted us with purchases, sales and refinancing. The level of service provided by Tom and his team is unmatched. The process always runs smoothly with great communication along the way. Tom is accessible and responsive, and his team is extremely knowledgeable and helpful. I am very happy to refer Tom to our friends and family, and do so often!
I have been working with Tom and his team for home purchase and refinance over the past 20 years. There have been absolutely no surprises, hiccups or roadblocks ever. It is such a pleasure to work with him and his team.
Business response:
Thank you for the review and trusting me and my team for your refinance! It's always my pleasure to work with you and making this process stress free.
Tom Lavallee at Rate (NMLS #132849) has a 5 star rating with 884 reviews.
Tom Lavallee at Rate (NMLS #132849) is closed now. It will open on Monday at 9:00 a.m.