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3940 North Ravenswood, Chicago, IL, 60613, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 5:00 p.m. | |
| Tue | 09:00 a.m. to 5:00 p.m. | |
| Wed | 09:00 a.m. to 5:00 p.m. | |
| Thu | 09:00 a.m. to 5:00 p.m. | |
| Fri | 09:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We have worked with Tom Lavallee and his team at Guaranteed Rate over several years. He makes the refinancing process straight forward and easy. Most importantly, he stays in touch during the process and afterwards. If the market changes, he contacts us and let's us know what is going on.
Business response:
Thank you for the kind words and review. Call me if you have any questions Ben.
We have worked with Tom and Guaranteed Rate for 3 home purchases and 2 refinances, and the service we get is unbeatable. I've heard horror stories from friends of mortgage lenders who have caused a lot of stress. Getting a mortgage or refinancing with Tom and GR is a breeze!
Business response:
Thank you for the review and trusting me and my team for your refinance! It's always my pleasure to work with you and making this process stress free.
Me and my husband had a hard time finding the right mortgage lender and when we were referred to Tom it was so simple and easy and he always responds and never leaves you wondering. Thank you for all your hard work!!
Business response:
Thank you for the kind words and review Lamya. I really appreciate your support and recommendation. Congrats to you again!
I have no idea how many times Tom called to see if we had any questions or concerns about the loan, but every time, it was much appreciated. He promptly responded to every question I had. I've never met anyone who provided better customer service.
Business response:
Thank you for the review and the trust you have in me and my team! I appreciate your kind words. Let me know if you need anything, always happy to help.
This is our third home purchase through Tom and still impressed by the efficiency of their process and the way they communicate with the updates. Thank you to the team for helping us closing remotely. Looking forward to use their services in the future and I strongly recommend for their efficiency and efficacy.
Business response:
Thank you for your kind words and review! It's always great to work with you and I really appreciate the recommendation. Call me anytime if you need anything.
I have worked with Tom for home purchases as well as ReFi. Tom knows the mortgage business inside out. I have known him since he started out as an Independent Banker before joining Rate. His business has grown, but his level of service & engagement stayed undiminished. If you want some, who will leave the fluff out and get straight to the point, then he is your man. Very efficient and has a team that is equally dedicated. I needed fast closings and he just made it happen - never needed to follow through. He knows his custome... read more
Business response:
Thank you for taking the time to write this nice review! I really appreciate the trust you have in me and my team - always my pleasure to work with you. Call me if you need anything.
Tom and his team were the absolute best choice for my girlfriend and I when making our first home purchase. They were extremely communicative and always reached out first even if I didn’t have any questions myself to ensure that I had the most fluid closing process. Tom is extremely knowledgeable and was also available via phone call at almost all times throughout the day. Will be recommending Tom and his team to all my friends and family looking to make a future home purchase.
Business response:
Thank you so much for your kind words. It's great to hear you had a positive experience with Guaranteed Rate. I really appreciate the recommendation and congrats on the new home!
Great person to approach to get the guaranteed mortgage on a much guaranteed low interest. You will get satisfaction in each and every phase of home buying process. You will also get great guidance to reach the credit score levels for best interest rates.
Business response:
Thank you for the nice review. My team and I are always happy to help! Please don't hesitate to contact me with any questions.
Will never work with anyone else ever again. Tom and his team were amazing. Wish i could give 10 stars, Really showes he cares when working with you.
Business response:
Thank you for the review and trusting me and my team for your refinance. It's my pleasure to work with you and making this process stress free.
Tom Lavallee at Rate (NMLS #132849) has a 5 star rating with 1,104 reviews.
Tom Lavallee at Rate (NMLS #132849) is closed now. It will open tomorrow at 9:00 a.m.