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3940 North Ravenswood, Chicago, IL, 60613, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 5:00 p.m. | |
| Tue | 09:00 a.m. to 5:00 p.m. | |
| Wed | 09:00 a.m. to 5:00 p.m. | |
| Thu | 09:00 a.m. to 5:00 p.m. | |
| Fri | 09:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
It was a pleasure to work with Tom and his entire team. Every phase of the process from pre-approval to my final loan documents was detailed, professional yet pain-free. This was my first home purchase and I had heard horror stories about the mortgage process, mine was the reverse. Tom communicated with me frequently during the process and made sure I was comfortable every step of the way. I would recommend Tom to anyone needing a mortgage.
Tom and his team were very helpful refinancing my construction loan into a jumbo mortgage. The process dragged on due to building circumstances out of our control, but they were able to stretch the terms to make sure we could close with the promised rates even though we were outside the original timeframe. Lori, Scott and Lynne (his closing team) were on top of things and a great help as well.
I have used Tom's services twice now. The first time was for a refinance about five years ago. And most recently, he helped me with the financing on my new house. In both instances, Tom worked diligently to help me through the loan application process. I do not know how he does it, but any time I call him, he answers the phone. During the loan application on my new house, Tom made sure that I was always informed of my loan status, and the closing went through without a hitch. Both my real estate agent and my attorney told me... read more
We have worked with Tom for over 20 years. He has done seven new mortgages and a few refinancing transactions for us. Things have always been seamless, as he is very proactive. This became more evident during our most recent new purchase. Our buyer's mortgage company was slow, unresponsive and disruptive to the whole process. Conversely, Tom and his staff had everything ready on our end very early on. I highly reccomend his services.
Tom made the refinance of my house extremely easy. Was easy to get a hold of if I had questions and kept me informed throughout the entire process. Basically did all the work, all I had to do was call him.
As has been the case several times in the past, Tom and his team once again did not disappoint in getting a re-finance done efficiently and impressively. I appreciate all that they do, will always consider them my first stop for any housing-related dealings, and would not hesitate in recommending their services to anyone looking to do the same.
Excellent, streamlined process. His team stays on top of everything every step of the way. Good product choices and the rates are always top notch. Convenient to close at home and whole process took barely over a month from start to finish.
Tom & team were top notch through out the whole process. He was very accessible, always available to answer any questions I had. Completely knowledgeable, with no mistakes, he moved the process along quickly and efficiently. Response to email and/or voicemail was always prompt. He is absolutely my 1st pick for any future deals I have, and I would recommend him to anyone looking for mortgage financing or refinancing with the best rates!
I cannot say enough good things about Tom and his team. They stayed on top of things, processed documents expeditiously and were very patient. Tom responded to questions any time, including evenings and weekends. And he got me a good rate for my mortgage. Even my closing attorney and agent were impressed! I highly recommend Tom and Guarantee Rate.
Tom Lavallee at Rate (NMLS #132849) has a 5 star rating with 1,122 reviews.
Tom Lavallee at Rate (NMLS #132849) is closed now. It will open tomorrow at 9:00 a.m.