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Tomorrow Energy
- Electricity Suppliers
- Houston, TX
About this business
Location details
3151 Briarpark Drive, Suite 100, Houston, TX, 77042, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Worsted company! Nothing but bunch of scammers! They had a third party “company”come out to the apartment at night promising to lower the electric bill and that every few months they would giving free gift cards and that you could call and cancel for free at anytime. The electric bill has just been going up and up every since the switch. Well I tried to call and cancel for free with the number they left and nobody answered went to the voicemail and it was a bunch of mumbles. I will be calling the company directly to get it c... read more
Business response:
Good day Mr. *****, We reviewed your account and can confirm your cancellation request dated August 16, 2021 was accepted by your utility and your electric supply account will return to your utility on September 10, 2021. Your return of service date is determined solely by your utility. In response to your statements, Tomorrow Energy sales agents are trained to provide the cost and term of the energy supply being offered and are strictly prohibited from offering or guaranteeing any savings. Also, we do not offer gift cards a... read more
Awful. Tricked into signing up and renewing and paying double my original bills. Trying to get in touch to cancel.
Business response:
Hello Ms. *******, sorry to hear that you are cancelling your services. Upon review of your electric and gas accounts we have confirmed that your request to cancel both the electric and gas accounts is processing. Please note that the termination dates are solely determined by your utilities and not Tomorrow Energy. If you have any questions regarding your accounts or the cancellations, feel free to contact our customer service at 1-888-682-8082 or email us at assistance@tomorrowenergy.com. Thank you for allowing us the oppo... read more
TOMORROW ENERGY DESERVES ZERO STARS!!!!!! I wish I had found this page before getting SCAMMED by this awful company. They promised lower electric costs. The costs were lower for about a month or two but now our bill is TWO TO THREE times as high. We were also promised that since we lived in an apartment, we would NOT be charged an early termination fee, but that was also a LIE. I tried to call in and cancel regardless of the fee a few minutes ago, and another one of this company's trained liars tried to rope me back in for a... read more
Business response:
Ms. *****, we have reviewed your concerns and discussed your enrollment process with our sales agent. We can assure you Tomorrow Energy sales agents are trained to provide the cost and term of the energy supply being offered and are strictly prohibited from offering or guaranteeing any form of future savings. It is impossible to predict with accuracy future energy bills as those bills are based on the individuals consumption and kWh rate. Based on the information in your review, we have issued a cancellation request with you... read more
If I could give a 0/5 star rating I would. I feel betrayed by this company. I was told that my bill would be lowered and it is over double of what it originally was. They are liars and I have tried to cancel now and even before my account was activated and they never approved it or allowed me to cancel. I have yet to hear anything back from them. Worst service ever and I will never be going back to this company ever again.
Business response:
Ms. ********, We have thoroughly reviewed your accounts and have no record of any call in to our customer care center or any request for cancellation of service. Based on the information in your review we have immediately issued a cancellation request on your behalf for both your Tomorrow Energy gas and electric supply accounts. Please note termination dates are solely determined by your local utilities and not Tomorrow Energy. Additionally, Tomorrow Energy has waived the Early Termination Fees of $75.00 per account as a cou... read more
If I could give them a zero, I would. HORRIBLE COMPANY. I changed services today. I NEVER got an email confirmation re the switch. Then I got a call asking for a deposit. Huh? I never ever got a confirmation email indicating I had a new account. Did the deposit on the phone after hanging up, verifying the 800 number. Paid my deposit. NO EMAIL confirmation. DO NOT SIGN UP FOR THIS COMPANY.
Business response:
Good day Mr. ******, we attempted to reach you by telephone regarding your email inquiry and have left a voicemail. After I reviewed your account, I was able to confirm that the Enrollment and Deposit confirmation emails were sent to your email address. Perhaps, they landed in your Span/Junk Inbox. In any event, we are sorry to hear that your experience with Tomorrow Energy was not what you expected. Feel free to reach out to us at assistance@tomorrowenergy.com for any additional questions or concerns you may have. Have a wo... read more
Just had a rep come to my door. Tricked me into signing up. I looked at review to see many others have been through the same thing. Trying to figure out how to cancel.
Business response:
Hello Mr. ******, we truly apologize for any misinformation provided to you at the time of the enrollment. We'd like the opportunity to review your account to fulfill your cancellation request – please email us at **********@tomorrowenergy.com with your account information to locate your enrollment to better assist you. Hope to hear back from you soon. Thank you.
All of the bad reviews are true I just encountered the same lying cheating door to door sales rep. Lied about rates and saving on gas and electric bill looking at the rates vs what I was paying Tomorrow energy is double and they fix it so you are stuck paying the double price. I have sent 5 emails and left a voice mail stating not to start service with them. Luckily I researched this the same day I signed up so I can cancel activation with them and not even start doing business with these scam artist.
Business response:
Mr. *****, Tomorrow Energy received your email cancellation requests and successfully rescinded the enrollments for your energy supply accounts prior to activation. Your concerns were immediately escalated for review to both our sales department and the sales agent involved. I can assure you Tomorrow Energy sales agents are trained to provide the cost and term of the energy supply being offered and are strictly prohibited from offering or guaranteeing any savings. Please note that there will be NO Early Termination Fees asse... read more
I am distraught, Tomorrow energy is a fraudulent company in my opinion. I was lied to about the cost of you all, and wasn't told that I would still be paying the original company. Something needs to be resolved. You all are thieves. When I spoke to the original company, Dominion and Ohio edison they told me tomorrow energy can basically say whatever they want to get your business and don't have to follow through. Please do not fall for them.
Business response:
Good day Ms. *******. We have reviewed your statements. All of Tomorrow Energy sales agents are specifically trained to provide the cost and term of the energy supply being offered and inform the customer that their local utility will continue to read the meter, handle emergencies and bill you just like they always have. Upon review of your account, we have confirmed that your cancellation request dated April 5, 2021 was accepted by your utilities and your supply accounts will return to your utilities. The $75 Early Terminat... read more
Vile business practices. Salesperson came to my house while I was at work and my mom answered the door, Apparently, they told her that they worked for my electric energy provider and promised a flat and cheaper rate on my energy bill and she gave him a copy of my electric bill. I canceled within 3 days of the contract being signed, even though it was signed on a Friday...obviously another attempt to abuse their recission period and lock people into their scam. They should not be allowed to be in business, let alone count non... read more
Business response:
Mr. ******, thank you for the information provided. Your electric account was enrolled on Monday, March 29, 2021 and as stated, you have 3 days from the date of the enrollment to rescind the account prior to activation. Our records confirm that your cancellation request made on April 5, 2021 successfully terminated your electric services with Tomorrow Energy on April 6, 2021. As a courtesy Tomorrow Energy will rerate your account to the utility default rate for the short period of enrollment and issue a refund check in the a... read more
Frequently asked questions about Tomorrow Energy
How is Tomorrow Energy rated?
Tomorrow Energy has a 3.9 star rating with 1,506 reviews.
When is Tomorrow Energy open?
Tomorrow Energy is closed now. It will open tomorrow at 8:00 a.m.