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Toyota of Grapevine Parts
- Auto Parts & Supplies
- Grapevine, TX
About this business
When vehicle repair becomes necessary as it will at some point in time, you'll need to decide on OEM parts or cheaper aftermarket parts. Original Equipment Manufacturer (OEM) parts are made specifically to fit your Toyota model whereas aftermarket parts are generic parts made in bulk to fit many different makes and vehicle models. It makes much more sense to use OEM parts than generic parts, at least if you're a driver who wants to maximize every penny that he spends on repairs. Whether it is time for new headlights, a repla... read more
Location details
701 E State highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I bought my wife a car for Christmas from Toyota grapevine. A pre owned 2019 Toyota Camry in December. The car fax came back clean. In February I started noticing paint bubbling and was peeling off the bumper.I contacted Toyota and they had me send them some pictures of the bumper. After waiting over a month with no communication I contacted them again. They said the gentleman I sent them to was out due to covid-19 and they needed me to send them more pictures. after sending the pictures they then wanted me to drive back out... read more
DISHONEST! Total scammers! Worst experience. Hoping to save time, we had worked out the pricing terms via email prior to coming to the dealership to sign paperwork and pick up the car. Our financing was pre-approved through USAA. It took them 3 1/2 hours to bring us the final loan paper, but it was TOYOTA financing not USAA! They said they could not do outside financing because of COVID-19 and we would just have to refinance with USAA later (LIE!). When we threatened to leave, suddenly USAA financing was okay. What a CROCK!
Took my car here to get a state inspection, it took them over 2 hours to tell me it wouldn't hook up to the machine and to come back another time for a diagnostic test. I bring it back the next week and left it all day (7:30-5) just for them to tell me they didn't have enough time to diagnose it. I called a few times before driving there to see if I could check on the progress but my assigned service representative never picked up the phone and when calling the general parts department they assured me they would have him cal... read more
Bait and switch Send my wife up here to purchase a vehicle she wanted. She dealt with Mr. Mahmoud Alnasser who she said was very nice. When it comes time to sign all of the paperwork, she was dealing with a Mr. Bruce Jackson. Mr. Jackson tried to throw on a $1300 "reconditioning fee" which he claims covers the cost to make the vehicle ready to sale, including maintenance they did (oil/filter change and wipers). This is classic bait and switch. Be wary of the fact that they will try to throw on fees and the price you see list... read more
Not reliable and not trustworthy ! July2019 - Went with a complaint saying why coolant reservoir keeps draining out. They did all analysis of radiator and what not and said radiator is leaking. 1.2K spent on replacement of radiator. Guess what after a week coolant is drained out again. Now they said well we will top it off keep monitoring it. October 2019 - next service i went in told the issue about coolant draining out. Well we need to check everything again. Ok - 2 - 3 hours. Never got a call back after 4 hours. Called th... read more
Do not talk to the salesperson named SEAN... I just bought a car from Toyota Grapevine and the experience wasn't that good. I got a bad salesperson named Sean. The car was missing a key and he didn't tell me that until we close the deal. He was so pushy and doesn't let you make a decision. I trade a car in a He doesn't explain to you how much you gonna get for the trade-in or your APR or loan terms or any breakdown. When I asked about that information he told me that don't worry you get the best deal which I doubted. STAY AW... read more
STAY AWAY FROM THIS PLACE!!! William Lomax is a HORRIBLE sales rep!!! Has no emotion and no personable skills. The dealership lost a for sure sale due to his attitude and his lack of communication. I dealt with Douglas today at lunch and he was amazing if he was here this evening he would have had the sale for sure!! I will ensure everyone knows not to go here due to our treatment.
Very Scammish Sales Techniques Went in to look at the new Supra. #1 - There was only the factory window sticker on the window indicating that the price was MSRP. So I'm a little surprised when the salesman tells me that there is a dealer markup on top of that. It took 30 minutes or so to pry the price out of them. That was only after a couple trips from the "manager". It started out as a $15k markup BTW. #2 - If you have a possible trade, be prepared to demand your keys be returned. Must be part of their "sales" technique to... read more
7 HOURS to Pay Cash for a Used Car I'll make this short and sweet, because I have several places to post this review. It took me more than 7 HOURS to get this dealership to sell me the car at the price they advertised. I paid cash. Most of the time spent at a dealership ends up being with financing - that was not the case. The amount of additional services they push... no, FORCE on you is nothing short of ridiculous. This kind of selling should be illegal. I feel bad for first time car buyers or folks who are unfamiliar with... read more
Frequently asked questions about Toyota of Grapevine Parts
How is Toyota of Grapevine Parts rated?
Toyota of Grapevine Parts has a 4 star rating with 1,152 reviews.
When is Toyota of Grapevine Parts open?
Toyota of Grapevine Parts is closed now. It will open tomorrow at 7:00 a.m.