Toyota of North Charlotte

s.helms 

on DealerRater

a year ago

Worst place ever. I will never buy another car here or get mine serviced. Mike Adams in the collison center is awful. Hes a snake who H took my doors off my vehicle then charged me $881.38 when insurance wouldn't pay. I never said to do that. I've done alot of bussiness here but not anymore. Taking advance of customers...shame on Toyota!! 

lee_bernhardt 

on DealerRater

a year ago

Experience was rather quick and painless. All details of the price breakdown were not provided at time of sale and had to be confirmed when signing paperwork, Mainly around adding extended warranty. After getting the vehicle home found the detail job to be sub par with visible dirt in the crevices, in the cup holders and compartments, smudges on the surfaces, wiper blade guards left on, even a crushed beer can found in the jack compartment when confirming the jack was in the truck. Most of the previous users profiles still l... read more

tomdapopo 

on DealerRater

2 years ago

BUYER BE WARE of the SALES MANAGER. Snakes with absolutely NO care for their customers unless you play ball 

KJ 

on DealerRater

2 years ago

This dealership sold me a LEMON. Bought a brand new 2023 rav4 XLE on 6/23. Called 6/26 as I already needed gas noticed a gas leak and was told I overfilled the tank. Few days later my check gas cap light came on and check engine. Read code and it stated gas cap and EVAP leak. Took to dealer on 7/8 and was told by Lao nothing was wrong with my car. 7/18 the light came back on. Greg and Eli found there was a corrugated pipe cracked and needed to replace the whole gas tank. On 7/27 I was driving on 77 going 70mph and all the da... read more

CamryNinja704 

on DealerRater

2 years ago

Watch out for smooth talking slimey salesman / "upgrade manager" Roger Dye. He is so smooth, he cons people into deposits/hold money on cars not even on parking lot. Very disgusting practices to work smoothly to take $1000 from people. This dealership should be ashamed in going for non refundable deposits. Especially $1000. Also Toyota North Charlotte prices their cars $3000-4000 above competing toyota dealers. Their finance and lease terms will rip you off! I warn u all, shop outside of Charlotte toyota dealers for GOOD dea... read more

Concord 

on DealerRater

2 years ago

Despite their TV ads and website making it seem this dealership will be easy to work with, their internet sales team was unwilling to provide me with a simple price quote on the vehicle I was interested in unless I first visited in person to meet with a sales advisor. What's the point of having an internet sales team if this is your sales approach? Very misleading TV ads, and overall a frustrating experience that gave me no reason to trust their business integrity if I can't even get a written quote. I expected better servic... read more

debicrenshaw 

on DealerRater

2 years ago

I was not pleased at all about this dealership. "Larry" was my sales person who lied and gave me an offer of $1500 on my 2009 Camry. Carmax had offered me $3500 and I should have traded there. It was also told to me that a "dummy" vin number would be issued until my ordered car would come in and then the vin number would be correct. I have talked to several friends who are car salesmen and they have laughed at this... Have been looking to get rid of the piece of crap that was sold to me... AND all sales people have thought y... read more

Chadsinq 

on DealerRater

2 years ago

Avoid this dealership at all cost. They mark up their cars and do not honor their ads. I tried to obtain the $99 per month corolla but they told me since rht e-marketing was in their favor they couldn't honor that price. I pay $299 per month for a base corolla. I was also promised tints and upgrades floormats. Didn't get any of those promises. Don't bothering going to this place and you're welcome. 

0910mlm 

on DealerRater

2 years ago

Toyota of North Charlotte has a Market Value Adjustment on a new 2023 Sequoia of $20,000. Avoid this place at all cost! The greed of the dealership is unreal! I asked management how Toyota felt about them doing that and was told Toyota didn’t really care.