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Toyota of North Charlotte
- Huntersville, NC
About this business
We’re Toyota of North Charlotte and we’re your one stop new Toyota shop! Parts, auto service, and sales all come together to give you the best experience possible. Shop our huge inventory of new Toyota, certified pre-owned, and used vehicles, service your current ride at our award-winning auto service department and purchase genuine Toyota parts from our parts department. We’ll find you the best financing and give you our best deals on a new Toyota vehicle, so you can spend less time searching and more time driving. No matte... read more
Location details
13429 Statesville Rd, Huntersville, NC, 28078, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 10:00 p.m. | |
| Tue | 8:30 a.m. to 10:00 p.m. | |
| Wed | 8:30 a.m. to 10:00 p.m. | |
| Thu | 8:30 a.m. to 10:00 p.m. | |
| Fri | 8:30 a.m. to 10:00 p.m. | |
| Sat | 8:30 a.m. to 10:00 p.m. | |
| Sun | 10:00 a.m. to 10:00 p.m. |
Recently purchased a Toyota highlander. Throughout the sale/purchase process I was never told the registration cost were NOT included in the final purchase price. Never expected this, because I never experienced this. Seems a very petty way to get additional fees/funds from customers. I would never recommend a business with such deceitful business practices. Shameful practice which needs full disclosure and review. Anthony L. Herndon
Terrible customer service and PRICE GOUGING during COVID 7 k over MSRP!! This is horrible!! Nate sales manager is too busy to provide any customer service! Horrible! This dealership is RUDE and likes to Price Gouge during a Pandemic. $7k over MSRP that's HORRIBLE!!! Nate the sales manager is awful can't even talk with a customer!! Taking advantage of people!!!
Don’t waste your time here. Huge markups on all their vehicles. There are other more honest Toyota dealerships in the area.
So I bought my second vehicle with Toyota North Charlotte, the vehicle purchased was a 2020 Camry XSE. Car was purchased April 2019. This morning while getting ready I heard what sounded like a gunshot when I came out to look my back windshield exploded for no reason. Now no one can help me. They are not even concerned.
Even though most of us are used to a dealer telling a lie now and then, there is a line that should never be crossed. Toyota of North Charlotte went so far past that line you wouldn't be able to see it anymore. I confirmed price and availability before heading down there yesterday (a Sunday) but when I got there I discovered not only was the car not there yet but they added $5000 on top of the already high price. I don't understand their motivation in this set of compound lies. Do they really believe the people of NC are tha... read more
Worst experience ever. Waited 7 days and 5 different associates to finally get some numbers to review. They came back with $396 lease payments on a Corolla that was $2700 over the national advertised MSRP with $219 payments. They will rip you to shreds with there greedy business tactics.
Had a service appointment on Friday. When I got to the dealership they didn't have my appointment but would try to work me in. It would be at least 2 hours until I could get in so I left. I was there getting service on my wife's car on Wednesday just 2 days before and had made the appointment for my car on Tuesday evening. We are very loyal Toyota customers as we own 2 Toyotas and this was very disappointing.
"Customer states steering wheel trim on back side of the right making popping noise. Check and advise could not verify complaint " New 2020 Highlander Limited 2,424 miles on 12/21/2020 when I showed service writer the noise. Called Toyota Customer Service and informed them. As of 1/13/2021 No response. Fred Beal
Went in multiple times with the same issue that my truck was pulling to the right. It was under warranty but claimed everything was fine. Didn’t even get 30,000 miles out of my tires because of edge wear. Eric was one of the most rude people I’ve ever dealt with. He said it was because I took left hand turns too fast. Would give 0 stars if I could.
Frequently asked questions about Toyota of North Charlotte
How is Toyota of North Charlotte rated?
Toyota of North Charlotte has a 4.6 star rating with 11,577 reviews.
When is Toyota of North Charlotte open?
Toyota of North Charlotte is closed now. It will open at 8:30 a.m.