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Toyota of Richardson
- Car Dealers
- Richardson, TX
About this business
Location details
1221 N. Central Expressway, Richardson, TX, 75080, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Bought Two cars and got no floor mats, sales guy told me it's been 10 days I can't do anything for you. Go to Plano
Ridiculous service! Schedule an appt and still over 1 hour and a half for an oil change. Service reps don't keep you updated on your vehicle either. Called service manager to give feedback left a voicemail. He never called back.
He ordered wrong part and I needed to reschedule after 2 after waiting in lobby.
Experience wasnt good. Pulled credit, even after telling the salesman and sales manager I didnt need financing. Told me it was a soft pull even though I received an instant notification of a hard pull. And then told me their advertised was an error because it came from a third party site, to find out it was the exact same price on their own website.
Better off going to a GMC dealer
Business response:
Please feel free to reach out to our team to address your concerns further.
Same issues happen again.
If they do something wrong they should take accountability for their mistakes.. Never taking my car for service here again
Did not like that the advertised price was not the price when I got there. They charged an additional 10% over the advertised price. Very unethical.
Bad,they should have replaced dead battery with a warranty on it,I then had to go buy a new battery to have a operating car.I was very upset with the service. Thanks.
Frequently asked questions about Toyota of Richardson
How is Toyota of Richardson rated?
Toyota of Richardson has a 4.4 star rating with 22,976 reviews.
When is Toyota of Richardson open?
Toyota of Richardson is open now. It will close at 9:00 p.m.