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Toyota of Richardson
- Car Dealers
- Richardson, TX
About this business
Location details
1221 N. Central Expressway, Richardson, TX, 75080, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
They were charging additional $38 for extra 2qt synthetic oil.
They entered WRONG odometer reading in the system for my vehicle. How bad is that!!!
I did wheel alignment twice, paid twice, spent half a day in the dealership and alignment is still not perfect.
I have narrated my story to two people in your company. No one has responded to what I told them.
Horrible customer service, my car was in the shop for over a month, and then they tried to overcharge me. And then they apparently sold my information to you guys without my consent.
Service appointment means nothing to Toyota of Richardson! Waiting 2 hours for simple oil and filter change is totally unacceptable and ridiculous. They should stop giving service appointments, since they can't fulfill their time commitments.
Anti-freeze fluid did not get filled up. Reservoir level was very low. Tires did not get to rotate as scheduled.
They told me oil change would take 2 hours which seems long but it was Saturday. It turned out to take 5 hours from 8am to 1pm.
They didn't change my oil and filter but they charged me for it. My husband changed the oil and filter several days after that and the oil was dark. I've changed the oil every 5k miles instead of 10k miles like Toyota suggested.
Frequently asked questions about Toyota of Richardson
How is Toyota of Richardson rated?
Toyota of Richardson has a 4.4 star rating with 22,976 reviews.
When is Toyota of Richardson open?
Toyota of Richardson is open now. It will close at 9:00 p.m.