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Toyota of Richardson
- Car Dealers
- Richardson, TX
About this business
Location details
1221 N. Central Expressway, Richardson, TX, 75080, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
dirty facilities, lack professionalism , pointed to my car in the parking lot and told me I could walk to get it in the rain, and what I really like is that they do not wash the car but allow me to drive to the car wash with a coupon.Oh, I almost forgot they did not replace the tire cap on one of my back tires. I think I will go someplace in my next service.
Service was terrible and repair tech was money hungry where he misdiagnosed my vehicle.
Very pushy, unorganized, dirty, and impersonal. Forget trying to negotiate, they MIGHT take the $1,000 hidden dealership fee off that is for a second key and floor mats (which only was removed after I questioned the charge considering the car I was looking at already had 2 keys and floor mats). The ONLY good part was the finance guy, Jesse.
I took my car in for the 15,000 mile service. I expected the 15 minute inspection to take 45 minutes. I was told it would take 75 minutes. In total it was two hours before I got my car back. Two hours to do 15 minutes of work. Very poor service.
This dealership has no integrity. The sales people will do anything to seperate you from your money. The salesman I worked with lied to me repeatedly attempting to talk me into the dealership's packages. I will not be returning here for any reason.
Muy mala experiencia en financiamiento me robaron el trato fue de 72 meses y nunca me llego a mi correo los papales y ala semana yo tui al concesionario y los pedí y el financiamiento era de 78 meses y me pusieron 6 meses mas estoy muy enojado
Always trying to upsell services absolutely not needed because of incentives to advisors and sales targets. You really cant trust them. Also took much longer than promised.
Truck was advertised for 36.855 , on paperwork they put 45.455. That's just one complaint, they added a $10.000.00 warranty plan with out our permission . We put $10.000.00 cash down, we were supposed to be financing $29.000.00 -tax added. But now with everything they added is $88.000.00. Crooks
Terrible service from start to finish for just an oil change. Bad customer service from the service manager. Took 3 different calls over the next 10 days and finally a call to the GM for someone to call me back. This is my second bad experience with this service center.
Frequently asked questions about Toyota of Richardson
How is Toyota of Richardson rated?
Toyota of Richardson has a 4.4 star rating with 22,975 reviews.
When is Toyota of Richardson open?
Toyota of Richardson is open now. It will close at 9:00 p.m.