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Toyota of Richardson
- Car Dealers
- Richardson, TX
About this business
Location details
1221 N. Central Expressway, Richardson, TX, 75080, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
I had excellent service with minimal wait time. Also, my service advisor was very knowledgeable and easy to work with.
Business response:
We are honored to hear about your positive experience. Your feedback about receiving outstanding service with such quick turnaround time truly means a lot to us. We're thrilled that your service advisor provided the expertise and collaborative approach that made your visit smooth and efficient. Thank you for choosing us for your service needs, and we look forward to continuing to provide you with the same level of excellence in the future.
took 2 + 1/2 hours to do a oil change and filter. people are friendly.
Business response:
We are privileged to hear that our team provided you with friendly service during your recent visit. We understand that spending over two hours for an oil change and filter service was longer than expected, and we truly value your patience. Your experience helps us recognize areas where we can work to improve our service efficiency while maintaining the quality care your vehicle deserves. Thank you for choosing Toyota of Richardson and for taking the time to share your feedback with us.
Toyota of Richardson's Service Department consistently beats every other dealership's service department I've ever worked with, no matter the brand! 15k service on our Rav4 was quick, simple, and easy!
Business response:
We are overjoyed to hear that our service team has set the standard for exceptional dealership service across all brands! Your experience with the 15,000-mile service on your RAV4 reflects exactly what we strive to deliver - efficient, straightforward, and hassle-free care for every vehicle that comes through our doors. Knowing that we consistently exceed your expectations compared to other service departments means the world to our entire team. We truly appreciate you taking the time to share your positive experience and lo... read more
I took my car in for their mid week oil change promo. The service was completed in 1.5 hrs. Service advisor gave me a list of items for future service. They also sent me a coupon for a free car wash at Vibe. I am happy with their service and will be back.
Business response:
We greatly appreciate your feedback about the midweek oil change service. It's wonderful to hear that we completed your service efficiently and that you found value in the future maintenance recommendations our team provided. We're pleased that the complimentary car wash coupon added extra value to your visit. Your satisfaction means everything to us, and we look forward to serving you again for all your automotive needs.
Prompt service, great communication. Still as happy as I was the day I drove my brand new 2005 blue highlander off the toyota of richardson lot in May 2005. Current mileage 303,000 Drives like it was new thanks to toyota of richardson service department. Thank you
Business response:
Thank you immensely for sharing your wonderful experience. It brings us great joy to know that your vehicle continues to drive beautifully after nearly two decades and over 300,000 miles. Your trust in our service team over all these years means the world to us. We take pride in providing reliable maintenance that keeps vehicles running smoothly for the long haul. Your satisfaction and loyalty truly make what we do worthwhile, and we look forward to many more years of keeping your Highlander in excellent condition.
Casey is a great service advisor
Business response:
Thank you for your wonderful feedback! We're delighted to hear that Casey provided you with excellent service as your advisor. Having a knowledgeable and caring service team member makes all the difference in ensuring a positive experience. Your kind words about Casey's dedication mean so much to our team. We truly appreciate you taking the time to share your experience and look forward to continuing to serve you.
servive options explained and car was ready when estimated
Business response:
We are elated to hear about your positive experience with our service team. It's wonderful that our staff took the time to clearly explain your service options and that we met our estimated completion time for your vehicle. Providing transparent communication and reliable service timing are priorities we take seriously. Your satisfaction with both the explanation of services and our punctual delivery means a great deal to us. We appreciate you choosing us for your service needs and look forward to continuing to provide you w... read more
Great customer experience every time
Business response:
Thank you for your wonderful feedback! It's fantastic to hear that you consistently have positive experiences with us. Your loyalty and trust mean everything to our team. We work hard to ensure every visit exceeds expectations, and knowing that we deliver excellent service each time you visit truly makes our day. We look forward to continuing to provide you with outstanding experiences for many years to come.
The service person Beth Anne was awesome
Business response:
We are utterly delighted to hear about your wonderful experience with our service team! It's fantastic to know that Beth Anne provided you with such exceptional care during your visit. We take great pride in having team members who go above and beyond to ensure every customer feels valued and well taken care of. Your kind words truly mean the world to us and to Beth Anne. Thank you for choosing Toyota of Richardson and for taking the time to share your positive experience with us.
Frequently asked questions about Toyota of Richardson
How is Toyota of Richardson rated?
Toyota of Richardson has a 4.4 star rating with 22,924 reviews.
When is Toyota of Richardson open?
Toyota of Richardson is closed now. It will open at 7:00 a.m.