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Toyota of Richardson
- Car Dealers
- Richardson, TX
About this business
Location details
1221 N. Central Expressway, Richardson, TX, 75080, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
I liked my service advisor, Lee Schuster, who did a great job.
Business response:
We are ecstatic to hear about your wonderful experience with our team. It's truly rewarding to know that your service advisor provided exceptional care and made such a positive impression during your visit. We take great pride in having dedicated professionals who go above and beyond to ensure our customers receive outstanding service. Your feedback means so much to us and reinforces our commitment to delivering the quality experience every customer deserves. We appreciate you taking the time to share your experience and loo... read more
They were so quick and efficient.
Business response:
Thank you immensely for taking the time to share your positive experience with us. We're delighted to hear that our team provided you with speedy and streamlined service during your visit. Delivering prompt and effective assistance is something we strive for with every customer interaction, and it's wonderful to know we met those expectations for you. Your feedback means a great deal to us and helps reinforce our commitment to providing exceptional service to all of our customers.
I like the idea that I can schedule my appointments. It was really nothing. I did not like about the service other than the wait time but of course I would like for you to take your time on my vehicle.
Business response:
We are overjoyed to hear about your positive experience with our scheduling system. It's wonderful that you found the appointment booking process convenient and helpful. We truly appreciate your understanding regarding service time - your patience means a lot to us, and we're glad you recognize the importance of taking the proper time to care for your vehicle. Your feedback about both the scheduling convenience and wait times is incredibly valuable as we continue working to provide the best possible service experience. Thank... read more
Lee Schuster is amazing, always takes great care of me and my car and great at keeping me informed about all aspects!
Business response:
We are grateful for your wonderful feedback about the exceptional care you received. It's fantastic to hear that you consistently experience great service and feel well-informed throughout every aspect of your automotive needs. Your trust in our team means everything to us, and we're delighted that wen continue to exceed your expectations. Thank you for choosing us for your vehicle's care.
You can only trust that they did what they said and for sure when you drive it for a few months if you have no problems
Business response:
Thank you for sharing your experience. We appreciate that you recognize the importance of trust in our work and understand that the true measure of quality service shows itself over time. Your confidence in what we accomplished means a great deal to us. We're committed to providing reliable service that you can depend on, and we hope your vehicle continues to perform well for many months ahead.
My Service Representative, Brandon was very professional and helpful. I went ahead and performed a lot more recommended work than I had come in for. .
Business response:
Your positive experience with our service team truly brightens our day! We're delighted that Brandon provided you with such professional and helpful assistance during your visit. It's wonderful to hear that you felt confident moving forward with additional recommended services - this speaks to the trust and expertise our team was able to demonstrate. Your feedback about the quality of service you received means everything to us at Toyota of Richardson. We appreciate you taking the time to share your experience and look forwa... read more
Good service and low pressure sales. Very good communication.
Business response:
We are thrilled to hear about your positive experience with our team! Your feedback about our quality service approach and clear communication means so much to us. It's wonderful to know that you felt comfortable throughout the process without any unnecessary pressure. We truly appreciate customers like you who take the time to share their experiences, and we look forward to continuing to serve you at Toyota of Richardson in the future.
Good excellent customer service.
Business response:
Thank you for taking the time to share your experience with our team. We truly appreciate your recognition of our customer service efforts. Knowing that you found our service excellent means a great deal to us and reinforces our commitment to providing outstanding support to every customer. Your positive feedback motivates our team to continue delivering the quality experience that Toyota of Richardson customers deserve.
Not pushy and do not make you feel like you have to get all these extra things done.
Business response:
We are absolutely thrilled to hear about your positive experience with our team. It means so much to know that our staff created a comfortable environment where you felt no pressure to purchase additional services. We believe in letting our customers make informed decisions at their own pace, and your feedback confirms we are succeeding in that approach. Thank you for choosing Toyota of Richardson and for taking the time to share your experience with others.
Frequently asked questions about Toyota of Richardson
How is Toyota of Richardson rated?
Toyota of Richardson has a 4.4 star rating with 22,924 reviews.
When is Toyota of Richardson open?
Toyota of Richardson is closed now. It will open at 7:00 a.m.