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Trajector Medical
- Veterans Organizations
- Gainesville, FL
About this business
Location details
5950 NW 1st Pl Suite 200, Gainesville, FL, 32607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
They claim to have collected medical evidence, but did no such thing. The representative also stipulated that I would receive back pay from the intent to file date and that is not the case, it was the file date. They use misleading information to get you to sign a contract. They filled out one form that I gave them the information for and then I submitted that form to the VA. It was actually the third party doctor the VA sent me to that submits my medical evidence. My claims that were approved by the VA had medical evidence ... read more
Business response:
****, we appreciate your efforts in sharing your concerns with us. We deeply regret to learn of your dissatisfaction with the services you've received. It is our constant endeavor to offer exceptional support and guidance to our valued customers, and we extend our sincere apologies if we fell short of your expectations on this occasion.We understand that the pricing of our services *** not have aligned with your initial expectations. Please understand that our fees are a reflection of the specialized medical evidence experti... read more
They do help you get paperwork in order to submit claim for compensation and the results are great. The down part about it is that then they think you have thousands of dollars to go ahead and pay them right away and they only give you a few months to pay and it's more than the amount you where awarded by the VA itself. I recommend trying to submit paperwork without their help.
Business response:
Dear ******,We regret the inconvenience you've experienced regarding your invoice and extend our sincere apologies. At Trajector Medical, ensuring customer satisfaction is our foremost priority. Your concerns have been promptly elevated to our dedicated experts for immediate attention.We genuinely appreciate the opportunity you've given us to address and resolve the issues at hand. Your trust in Trajector Medical is invaluable to us, and we are committed to assisting you in obtaining the disability benefits you are entitled ... read more
I was assisted by ******** Medical in filing a VA claim and the company has charged me 5X the amount I was awarded, now they say I owe them "thousands" !! more than what I was even award, with interest WOW. I believe I was deceived and they pray on unsuspecting veterans suffering from PTSD and other medical conditions. A VSO will help Vet's without charging a *****, WARNING: Don't use this company reach out to the VA and get the number to a VSO first!!!
Business response:
Dear *********,We want to assure you that concerns like yours are treated with the utmost seriousness within our organization. Your concerns have been swiftly elevated to our dedicated team for thorough examination. Regrettably, attempts to establish contact with you for a more comprehensive discussion of your concerns have been unsuccessful.Trajector Medical stands as a private institution specializing in the development of medical evidence. Unlike a VSO (Veterans ********************** our primary focus revolves around ide... read more
I was told by the VA hat they can only charge 20% of what you received from a VA claim, they charged a lot more, I was told it was against the law, I called them and canceled them and they continue to call me, I told them I turn them in to the attorney general office in *******,
Business response:
***********************,Thank you for choosing Trajector Medical. We pride ourselves as a distinguished private medical evidence development organization. Our core mission revolves around enhancing the lives of Veterans through our specialized services. We are committed to offering professional medical evidence development solutions that empower Veterans to discern potential VA disability benefits in alignment with their medical, legal, and ethical qualifications.At Trajector Medical, our adherence to all pertinent laws and ... read more
Trajectory Medical has not provided any support since my initial claim but sends me invoices for work that Ive done without their help. They assisted me with my initial claim by recommending I file a claim for tinnitus. I didnt hear from them after that claim was submitted and I received a rating. *** filed other claims on my own without any assistance from Trajectory. I even submitted a VA Form ***** withdrawing them as my representative. Their access to my account and any rating increases were revoked. I recently filled a ... read more
I contacted Trajector Medical and began the process of letting them assist with my VA claim and they were very communicative initially but then they went dark! I have done all the leg work with the VA, setting up my appointments myself, dealing with the VA myself, and have sent numerous emails to Trajector with no response. I let them know when I completed my appointments/exams and they never responded. I explained to them on numerous occasions that I work during the day and that I could not speak over the telephone and they... read more
Business response:
Hello, ****. We sincerely apologize that your experience with Trajector Medical did not meet your expectations. Our primary goal is to provide exceptional customer service and effective communication is a crucial aspect of our mission.At Trajector Medical, we are dedicated to improving the lives of Veterans by offering professional medical evidence development services. Our aim is to help Veterans identify potential VA disability benefits for which they medically, legally, and ethically qualify. We appreciate the trust you p... read more
This companies stars are paid for. Just ****** how BBB takes bribes to get a good rating. Lets all be real, these people are here to make money for share holders. They dont give a s*** about you.Now about trajector. They outsource all their work. Its no coincidence all their workers have an accent. It because they rob workers who they can't rob in *******. They'd rather pay some poor foreign person 1 dollar an hour, than the **** they're required to pay an ******** worker. They dont care about veterans. Please respect yourse... read more
Business response:
Hello, Nn. Thank you for taking the time to share your feedback about Trajector Medical. We value all feedback from our customers, and we understand the importance of transparency and accountability in our business practices.Our mission at Trajector Medical is to improve the lives of Veterans by providing professional medical evidence development services to help Veterans identify potential VA disability benefits that they medically, legally, and ethically qualify for. We are deeply committed to supporting those who have ser... read more
they do an OK job, I could have done what they did on my own, nothing special. I went for migraines and they told me not to supply any documentation, that it would muddy the water. but if I wouldn't have supplied it against their advice I wouldn't have gotten the rating I got. get your own evidence and go thru a good VSO.. my advice.. if you do use then do 1 filing for 1 ailment. if you don't like them then once that is over you can cut them loose.. if you to multiple you will have to wait till all of them have concluded bef... read more
I feel I was misled when I contacted with this company. I was retired veteran with 20% disability rating. While they helped increase my disability to 78%. I was under the impression that I would have to pay 5 months of my increase above my current rating. But lo and behold on the 2nd page of the contract they did a switch and bait. With my increase I am not getting any additional money, it is just coming out of my military retirement pay as not being taxed. I guess is a lick on me. While the did get me an increase I would no... read more
Frequently asked questions about Trajector Medical
How is Trajector Medical rated?
Trajector Medical has a 4.6 star rating with 18,681 reviews.
When is Trajector Medical open?
Trajector Medical is closed now. It will open tomorrow at 8:00 a.m.