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Tropicana Atlantic City
- Casinos
- Atlantic City, NJ
About this business
Location details
2831 Boardwalk, Atlantic City, NJ, 08401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Bad
Business response:
We are concerned about your review and encourage you to contact our customer relations department for further assistance. If you wish to discuss your experience further, please call customer relations at 1-800-542-7724 option 9—Monday to Thursday 10 am to 6 pm or email customerserviceacregion@caesars.com. One of our agents will be happy to assist you.
It was okay The ice machine was out of order Everything was close to get to
Business response:
We acknowledge your concerns. Thank you for sharing your experience with us.
Just not good enough
Business response:
We are sorry to hear that we fell short of your expectations. We thank you for your feedback and hope this does not deter you from visiting us again in the future.
Like the hotel, but not the room! Bathroom door is all translucent glass, so when someone uses the bathroom during the night, it brightly lights up the whole room/sleeping area--definitely poor planning and unpleasant for guest trying to sleep. Also, no hot water in AM-ran water for 20 minutes and wasjust barely warm-finally gave up!
Business response:
We apologize for the inconvenience and thank you for sharing your experience. We will do our best to ensure that these types of issues do not happen in the future.
Never will go there again Prices were high. Didn't see any winners. Paid $150 upgrade to have a view and a chair in the room. The window was so dirty to see out. Hard to see the ocean and the heat didn't work. Called the front desk and maintenance 4 times and no answer. The check in was at valet. Too far to self park and walk to check in. Really needed to do bell boy. Called customer service and they gave me 5000 rewards points which is $50. Can't get into rewards. Not a good experience, plus my father got robbed $80. I was ... read more
Business response:
We are disappointed to hear about your experience at Tropicana Atlantic City. Please feel free to reach out to us at (800) 542-7724 to discuss your concerns further.
Poor I paid in advance. And I paid on arrival, I haven't received my deposit yet, hotel staff doesn't give information
Business response:
Please accept our apologies for the inconvenience you experienced. We understand you have a question regarding your deposit. Please contact us at (800) 542-7724 for further assistance.
Very poor.not worth with money Room,room service,amenities inside room,room service charge without room service,room is not value for money,no microwave etc etc Bathroom
Business response:
We value your input and apologize for the issues you experienced during your stay. Please contact us at (800) 542-7724 to discuss your concerns further.
Bad
Business response:
We apologize for your experience at Tropicana Atlantic City. Please feel free to reach out to us at (800) 542-7724 to discuss your concerns further.
Poor No ice on any floors smh
Business response:
We're concerned to hear about the lack of ice on the floors. Please contact us at (800) 542-7724 so we can address this issue promptly.
Frequently asked questions about Tropicana Atlantic City
How is Tropicana Atlantic City rated?
Tropicana Atlantic City has a 3.9 star rating with 88,750 reviews.
When is Tropicana Atlantic City open?
Tropicana Atlantic City is closed now. It will open at 9:00 a.m.