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Tropicana Atlantic City
- Casinos
- Atlantic City, NJ
About this business
Location details
2831 Boardwalk, Atlantic City, NJ, 08401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Not worth it The check in and out process was atrocious. The room was old and in need of upgrade. The parking lot was a nightmare to get to. There were many many hidden fees on an already expensive room. The restaurants
Business response:
Apologies for any inconvenience during your stay, Madeline. We take your feedback seriously and will address the issues you've mentioned. Thank you for bringing this to our attention.
Puede mejorar en al atención al cliente No había microondas La cama era muy cómoda
Business response:
Se toman nota de sus inquietudes. Nos disculpamos por cualquier inconveniente que haya experimentado durante su estadía. Tomaremos en consideración sus comentarios para mejorar nuestro servicio al cliente y nuestras comodidades. Gracias por traer esto a nuestra atención.
Bad Air conditions I don't know I didn't have breakfast there
Business response:
We take your feedback seriously. We apologize for the issues with the air conditioning during your stay. If you have any further concerns, please don't hesitate to contact us.
Disappointing Было очень грязно в номере! Плюс принадлежности положили только на одного человека, хотя было заявлено два!!! Никто не убрался за время нашего пребывания в номере и даже не было пропылесосено после предыдущих жильцов, валялся мусор на полу и везде была пыль, даже на видных местах!
Business response:
Приносим извинения за неудобства, которые вы испытали во время пребывания в отеле Tropicana Atlantic City. Мы очень серьезно относимся к чистоте и удовлетворенности гостей и решим ваши проблемы с нашей командой горничных. Пожалуйста, не стесняйтесь обращаться к нам, чтобы обсудить ваш опыт дальше.
Poor
Business response:
It's unfortunate to hear about your experience at Tropicana Atlantic City. Please give us a call so we can address your concerns.
Really disappointing property that is in desperate need of repair and upgrade Major problems with the elevators. I was in the west tower on the 40th floor and only 2 appeared to be working. This was a nightmare at check out time as you had to wait for a longgg time for an elevator to leave the floor. Definitely a risk as you could be stuck up there and unable to walk down that far. Then had to wait again to get up to the garage. We tried to avoid this when coming back down and took the stairs which was a big mistake. It was ... read more
Business response:
We're disappointed to hear about your experience at Tropicana Atlantic City. We apologize for the issues you encountered with the elevators and cleanliness of the property. Your feedback is incredibly valuable to us and we will address these concerns with our team. Thank you for bringing this to our attention.
Way too expensive for nothing. The fact that I thought my trip was paid for before I arrived and still had to pay $600 plus taxes and hotel fees of $259 so me paying almost $860 for a 4day trip when I thought it was $530 was ridiculous. Never staying here again. The smaller less popular hotels off same amenities for $500 less. The scenery
Business response:
We value your input and apologize for any confusion regarding pricing. We strive to provide the best value for our guests and will take your feedback into consideration for future improvements. Thank you for sharing your experience.
Muy regular La limpieza y las instalaciones
Business response:
Es lamentable saber que nuestra limpieza e instalaciones le parecieron deficientes. Apreciamos sus comentarios y abordaremos estos problemas con prontitud. Gracias por traer esto a nuestra atención.
Disappointing
Business response:
We apologize for falling short of your expectations, Sidney. If you have any specific feedback on how we can improve, please feel free to contact us at (800) 843-8767.
Frequently asked questions about Tropicana Atlantic City
How is Tropicana Atlantic City rated?
Tropicana Atlantic City has a 3.9 star rating with 88,817 reviews.
When is Tropicana Atlantic City open?
Tropicana Atlantic City is closed now. It will open at 9:00 a.m.