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Tropicana Atlantic City
- Casinos
- Atlantic City, NJ
About this business
Location details
2831 Boardwalk, Atlantic City, NJ, 08401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Skaffa rökfria sektioner för folk som inte vill röka. Luktade rök överallt. Vi hade bokat ett rökfritt rum och blev först erbjudna ett rum som stank rök. När vi klagade sa de att de inte hade några rökfria rum kvar. Vi stod på oss och tillslut fick vi ett rum som de påstod var ett rökfritt rum men det luktade rök i hela korridoren och även i rummet. Livligt och nära stranden.
Business response:
Vi ber om ursäkt för att vi inte lever upp till dina förväntningar. Ursäkta eventuella besvär som röklukten orsakar. Tack för din feedback.
Sleepless night because of a/c A/C is very noisy we can’t sleep all night.. pricing at booking.com was 87$, when I decide and paid bill comes up to 134$, they add it reservation fees, I wasn’t see it at the beginning it’s was hiding and it’s not changeable and can’t be cancelled.. at the hotel lobby they increased to 189$ they said it’s security charge.. and at account shows another 95$ charge, it’s on pending. Let see what’s gona be final but it’s not good.. It’s at good location but there is no explanation how to find your... read more
Business response:
Apologies for any inconvenience caused by the noisy A/C and unexpected charges. Please contact us to discuss your concerns further.
You get what you pay for. The check in process - excessively long Difficult to navigate through the hotel to the main lobby after parking and was given the wrong directions from a staff member. The floors of the room were very old and seemed water damage. There were stains on the single couch and a strange smear on the head board of one of the beds. The elevator in the west Tower seems really old and dirty. Some of the buttons didn't work. Options and closeness to the boardwalk Accessible for those who cannot take escalators... read more
Business response:
Thank you for bringing this to our attention. We take all feedback seriously. We're glad you found the Tropicana visually pleasing and well maintained.
Out of all the times I visited this was the worst The tower I reserved wasn’t the tower we were placed in upon check in
Business response:
We're concerned to hear about your experience. Please contact us at (800) 843-8767 for further assistance.
I arrived and was told I booked a smoking room which I don’t smoke. So I had to pay more money to change to a non smokin I arrived and was told I booked a smoking room which I don’t smoke. So I had to pay more money to change to a non smoking room then I was told I could pay more more to upgrade to a better room facing the beach so I paid more money to upgrade. We arrived to the “ upgraded room “ and there was no view of the beach. And there was blood on the bathroom light switch and blood on the carpet when I called on the ... read more
Business response:
It's unfortunate to hear about your experience at Tropicana Atlantic City. We apologize for any inconvenience you faced during your stay. We will address the issues you mentioned to ensure they are resolved for future guests. Thank you for bringing this to our attention.
Disappointing
Business response:
Your feedback is invaluable to us. We apologize for falling short of your expectations and would like to learn more about your experience. Please contact us to discuss further.
Disgusted Room not cleaned before checking in at 4pm. Didn't get cleaned til 2am. Such an inconvenience. They allowed another guest to charge on my room without verification of ID. That ended up being an extremely large charge on my card. Then received an who can and should fix it.
Business response:
It's regrettable to hear about your experience. Please contact us to address these issues.
Horrible Everything Room was discussing
Business response:
Apologies for any inconvenience. We take your feedback seriously and will address the issues you mentioned. Thank you for letting us know.
Won't go back to trop again unless great deal - it's a shame about Atlantic City- so much $ wasted for ever and Parking garage was disgusting- dirty - etc -room was ok - total place needs renovation Not much - very outdated
Business response:
Our apologies for your poor experience. I will be sharing your comments with my team to ensure that we make the appropriate changes in the future. We appreciate your review, and we hope you have a fantastic week!
Frequently asked questions about Tropicana Atlantic City
How is Tropicana Atlantic City rated?
Tropicana Atlantic City has a 3.9 star rating with 88,817 reviews.
When is Tropicana Atlantic City open?
Tropicana Atlantic City is closed now. It will open at 9:00 a.m.