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2831 Boardwalk, Atlantic City, NJ, 08401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Bad
Business response:
We're disappointed to hear about your experience at Tropicana Atlantic City. Please feel free to reach out to us to discuss your concerns further.
Poor Some issues I incurred was I called room service (front desk) asking for help with the Air conditioning. The staff person stated that she would send someone up, but no one showed up. I asked for a non smoking room, but when I checked in, it was a smoking room. I'm an asthmatic person. The room itself was not appeaseable for the amount it cost. Please advise as to how this matter can be resolved as I did not enjoy my stay. I
Business response:
It's regrettable to hear about your experience at Tropicana Atlantic City. Please contact us to discuss how we can resolve this matter.
Horrible never again Someone tried breaking into room. Weed smell everywhere. Heroine addicts roaming property Nothing
Business response:
Your concerns are noted. Please feel free to reach out to us to discuss this further.
We stayed in the Chelsea Tower. I do not recommend this tower. You are very isolated from the rest of hotel/ casino. No security. Too far from casino Property is located right on boardwalk
Business response:
Apologies for any inconvenience during your stay in the Chelsea Tower. We appreciate your feedback. Thank you for choosing Tropicana Atlantic City.
Bad
Business response:
We value your input. Please feel free to contact us at (800) 843-8767 to discuss your experience further.
Never go there again They didn’t clean our room the entire stay. Screaming children at 2 in the morning. Poop in the elevator. Barking dog at 6 in the morning Not applicable
Business response:
We take your feedback seriously. We apologize for any inconvenience during your stay at Tropicana Atlantic City. Please feel free to reach out to us at (800) 843-8767 to discuss your experience further.
Disappointing A lot of walking to room for an accessible room. Not toilet paper in room took 2 hours for them to bring some Nothing
Business response:
Thank you for bringing this to our attention. We apologize for any inconvenience you experienced during your stay. Please feel free to reach out to us at (800) 843-8767 for further assistance.
Poor L'établissement est très sale : les couloirs, la chambre. Nous étions dans une chambre où la moquette était mouillée et donc une odeur d'humidité (moisi). Nous avons demandé à changer de chambre mais la propreté n'y était toujours pas. Le sèche cheveux ne fonctionnait pas, 2 grandes serviettes pour 4 personnes... Très grand hôtel mais peu de personnel disponible. Rien.
Business response:
Veuillez excuser tout inconvénient. Nous prenons vos commentaires au sérieux. Merci de nous avoir contactés.
Bad i went to my room and someone else was in there. i had to switch rooms were i was on one side while my family was on another side of the casino . i was over charged and no one is available to help
Business response:
We take your feedback seriously. We apologize for the inconvenience you experienced during your stay. Please contact us at (800) 843-8767 so we can address your concerns promptly.
Tropicana Atlantic City has a 3.9 star rating with 88,817 reviews.
Tropicana Atlantic City is closed now. It will open at 9:00 a.m.