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Tropicana Atlantic City
- Casinos
- Atlantic City, NJ
About this business
Location details
2831 Boardwalk, Atlantic City, NJ, 08401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Probably will stay elsewhere next time Pool hours, dirty ice room, sandy sheets. Location
Business response:
We're sorry to hear about your experience, Wagner. We will address the issues with the pool hours, ice room, and sheets. Thank you for bringing this to our attention.
Suuuper convenient if you dont care about the room quality. wanted to like the place. The hotel charged 400 upon check in, with no prior knowledge of such a number. Room clearly wasn’t cleaned before check in, there was urine on the toilet seat, the fridge was leaking water, the television had only some visible channels. We had requested housekeeping & they never showed up. The convenience of the location & having so much to do in the actual hotel was very nice & being close by to everything else was also nice.
Business response:
Apologies for any inconvenience you experienced during your stay at Tropicana Atlantic City. We take your feedback seriously and will address the issues you mentioned to ensure a better experience for all our guests. Thank you for bringing this to our attention.
Alright. Needs more staffing to help navigate building. Rooms are nice but not much as far as amenities. Checking in is horrible difficult- I’m 26 I know how to use technology, have someone running a desk as well! Needs more staffing to help navigate building. Rooms are nice but not much as far as amenities. Checking in is horrible difficult- I’m 26 I know how to use technology, have someone running a desk as well!
Business response:
Your concerns are noted. We apologize for the difficulties you experienced during check-in and navigating the building. We will take your feedback into consideration to improve our services. Thank you for bringing this to our attention.
DISAPPOINTED The food in Chelsea Towers was HORRIBLE!! FAKE CHICKEN disguised as chicken fingers, all spongy looking, tasting, and feeling, the fries were cold, the cheesesteak egg rolls were NOTHING like the picture that advertised them. They were very small and had no flavor. I have never been so disappointed with food I've gotten when we visit AC!! We had an ocean view
Business response:
We regret to learn about your disappointing experience with the food at Chelsea Towers. Your feedback is important to us and we will address this issue promptly. Thank you for bringing this to our attention.
Poor Было очень грязно в номере! Плюс принадлежности положили только на одного человека, хотя было заявлено два!!! Никто не убрался за время нашего пребывания в номере и даже не было пропылесосено после предыдущих жильцов, валялся мусор на полу и везде была пыль, даже на видных местах! Плюс мы бронировали номер за 407.99 за все, вместе со всеми сборами и налогами, а на месте оказалось, что нужно заплатить больше 447.52!!! Это не великая разница, но я впервые сталкиваюсь с тем, что цена отличается от заявленной!
Business response:
Приносим извинения за неудобства, которые вы испытали во время пребывания в отеле Tropicana Atlantic City. Мы очень серьезно относимся к чистоте и удовлетворенности гостей и приносим извинения за то, что не оправдали ваших ожиданий. Мы решим эти проблемы с нашей командой по уборке, чтобы обеспечить их решение. Спасибо, что обратили на это наше внимание.
Wont go back, No latch on the door room and some lights didn't work. needed to call to get the room cleaned, and was told: "maybe, if they can get to it". I asked for an extra pillow and it took 2 hours, knocking on the door at roughly midnight, and was they high as a kite and wreaked of pot. Needed to walk the kids through the smoke infested casino to get to the hotel check-in, and the instructions on how to get there were horrible. The hotel did NOTHING to ensure the safety outside. Close to the beach
Business response:
Sorry for any inconvenience you experienced during your stay at Tropicana Atlantic City. We take your feedback seriously and will address the issues you mentioned to ensure a better experience for all our guests. Thank you for bringing these concerns to our attention.
Fair
Business response:
We're disappointed to hear about your experience at Tropicana Atlantic City. Please feel free to contact us to discuss any concerns you may have.
Disappointing
Business response:
Our apologies for your poor experience. I will be sharing your comments with my team to ensure that we make the appropriate changes in the future. We appreciate your review, and we hope you have a fantastic week!
Fair
Business response:
We are sorry to hear that you had a fair experience at Tropicana Atlantic City. If you have any specific feedback or concerns, please feel free to reach out to us. Thank you for your review.
Frequently asked questions about Tropicana Atlantic City
How is Tropicana Atlantic City rated?
Tropicana Atlantic City has a 3.9 star rating with 88,817 reviews.
When is Tropicana Atlantic City open?
Tropicana Atlantic City is closed now. It will open at 9:00 a.m.