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Tropicana Atlantic City
- Casinos
- Atlantic City, NJ
About this business
Location details
2831 Boardwalk, Atlantic City, NJ, 08401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Uncomfortable The smelly hallways, poor staff, bad odor in room The view was okay
Business response:
Thank you for sharing your feedback. We sincerely hope you'll return to give us another opportunity to better serve you and earn your 5-star rating in the near future. Tropicana Atlantic City
My wife felt very uncomfortable on the casino floor, because every time she sneezed, the people looked at her as if she Went to sleep with the heater on, but then the hot air turned into cold air while we slept causing my wife to catch a cold. She woke up with a runny nose, and sneezing too much!. I checked out of the hotel some time around 6:00pm on Sunday March 19th and went back home to Pennsylvania. I called customer service today and they claimed that the computer shows that I check out on March 20th! and therefore coul... read more
Business response:
Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We hope you took the opportunity to reach out to the hotel manager on duty for assistance while you were our guest. The comfort and enjoyment of our guests is our top priority and he or she will always make every effort to remedy any such issues to your utmost satisfaction or find you a more suitable room. Once again, we hope you accept ... read more
dirty hotel with no staff available
Business response:
Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We hope you took the opportunity to reach out to the hotel manager on duty for assistance while you were our guest. The comfort and enjoyment of our guests is our top priority and he or she will always make every effort to remedy any such issues to your utmost satisfaction or find you a more suitable room. Once again, we hope you accept ... read more
Fair
Business response:
Thank you for taking the time to provide feedback on your recent visit, Jan. We apologize that your dining experience did not meet your expectations. If you would like to discuss your experience further, feel free to contact us at https://totalrewards.custhelp.com/app/ask_first. Please be sure to include your review so the correct team can research your experience further. We look forward to assisting you accordingly.
I will never stay there again Poor service. The rooms were good no microwaves in the room. restaurants were all in one place
Business response:
Thank you for providing your feedback and letting us know about your experience, Lisa. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We look forward to an opportunity to better serve you and earn your 5-star rating in the near future. Tropicana Atlantic City
Very Poor The room were not clean stuff was broken ie..the coffee machine in the room the ad said microwave but there was no microwave. The vent was off the air-conditioned and keep falling the floor the list goes on Its right on the board walk
Business response:
Our apologies for your poor experience, Harold. Please provide your contact information so we can have the correct team look into this further and follow up accordingly. Thank you.
Chelsea Tower Room Did not like the room in the Chelsea tower. Hallways smelled stuffy and humid, the room was humid, and the thermostat did not work. The shower made noise when turned on. There was not an extra security lock on the door. The desktop where TV was had coffee spills under it. I liked the location.
Business response:
We are sorry to hear about your poor experience, Precious. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
Fair
Business response:
Thank you for sharing your feedback. We sincerely hope you'll return to give us another opportunity to better serve you and earn your 5-star rating in the near future. Tropicana Atlantic City
Disappointing My Chelsea room was disappointing and dirty and made me check out early. That whole wing should be destroyed. The casino and hotel in general were good.
Business response:
We appreciate you taking the time to provide your feedback, Jovita. Your comments have been shared with the appropriate team for their input and attention. We value your patronage and hope to look forward to welcoming you back.
Frequently asked questions about Tropicana Atlantic City
How is Tropicana Atlantic City rated?
Tropicana Atlantic City has a 3.9 star rating with 88,682 reviews.
When is Tropicana Atlantic City open?
Tropicana Atlantic City is open now. It will close at 6:00 p.m.