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2831 Boardwalk, Atlantic City, NJ, 08401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
A motel would have been a upgrade! The first room smelled like someone had been smoking in it for a week. The second room has streaks around the inside of the toilet, shower curtain and wall had stains on them, the shower light flickered, and it was very hard to regulate the temperature in the shower. The main room had no control for the temperature, and it was very cold all night. The elevators are completely filthy and needed a good cleaning. The whole hotel was very dated. Not Much
Business response:
Thank you for taking the time to provide feedback on your recent visit, Stephen. We are saddened to learn that your stay did not meet your expectations, or ours. If you would like to discuss your experience further, please feel free to contact us at https://totalrewards.custhelp.com/app/ask_first. Please be sure to include your review so the correct team can research your experience further. We look forward to an opportunity to welcome you again to restore your faith in our property and staff.
A éviter,désolé mais l'établissement est vétuste. Désolé mais l'établissement et les chambres sont vétustes et pour près de 300 dollars charges comprises on pourrait s'attendre à beaucoup mieux. Rien
Business response:
Thank you for taking the time to provide feedback on your recent visit, Max. We are saddened to learn that your stay did not meet your expectations, or ours. If you would like to discuss your experience further, please feel free to contact us at https://totalrewards.custhelp.com/app/ask_first. Please be sure to include your review so the correct team can research your experience further. We look forward to an opportunity to welcome you again to restore your faith in our property and staff.
Worst hotel room. Was very dirty. The room was very dirty they charge me another $90 a room saying that they’ll give me back 50 I haven’t seen that come back on my card yet
Business response:
Our apologies for your poor experience, Drew. Please provide your contact information so we can have the correct team look into this further and follow up accordingly. Thank you.
Bad
Business response:
Thank you for taking the time to provide feedback on your recent visit, Smith. We are saddened to learn that your stay did not meet your expectations, or ours. If you would like to discuss your experience further, please feel free to contact us at https://totalrewards.custhelp.com/app/ask_first. Please be sure to include your review so the correct team can research your experience further. We look forward to an opportunity to welcome you again to restore your faith in our property and staff.
fair Room was not made up hard time to get replacement towels
Business response:
Thank you for taking the time to provide feedback on your recent visit, Frank. We are saddened to learn that your stay did not meet your expectations, or ours. If you would like to discuss your experience further, please feel free to contact us at https://totalrewards.custhelp.com/app/ask_first. Please be sure to include your review so the correct team can research your experience further. We look forward to an opportunity to welcome you again to restore your faith in our property and staff.
Fair
Business response:
Your gracious comments are very much appreciated, Louis! We are thrilled that you enjoyed your time at Tropicana Atlantic City. We are committed to making your future visits as good as this one.
Won't be returning. When we arrived we noticed a lot of the place was "under construction". We couldn't find where to get a players card. The room we booked was not the room we recieved. They gave us the smallest room as an "executive room" which are usually the nicer and larger of them. We couldn't get housekeeping to save our lives on the second day. Come our last day, housekeeping was banging out our door at 830am. We told them we would be out by the 11oclock checkout and we were still sleeping ... but they proceeded to r... read more
Business response:
Thank you for taking the time to provide feedback on your recent visit, Krystina. We are saddened to learn that your stay did not meet your expectations, or ours. If you would like to discuss your experience further, please feel free to contact us at https://totalrewards.custhelp.com/app/ask_first. Please be sure to include your review so the correct team can research your experience further. We look forward to an opportunity to welcome you again to restore your faith in our property and staff.
Fair
Business response:
Thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon and the opportunity to earn the highest rating in the near future.
Poor
Business response:
Thank you for taking the time to provide feedback on your recent visit, Conell. We are saddened to learn that your stay did not meet your expectations, or ours. If you would like to discuss your experience further, please feel free to contact us at https://totalrewards.custhelp.com/app/ask_first. Please be sure to include your review so the correct team can research your experience further. We look forward to an opportunity to welcome you again to restore your faith in our property and staff.
Tropicana Atlantic City has a 3.9 star rating with 88,682 reviews.
Tropicana Atlantic City is open now. It will close at 6:00 p.m.