This profile has been claimed by the business owner or representative.
Tropicana Atlantic City
- Casinos
- Atlantic City, NJ
About this business
Location details
2831 Boardwalk, Atlantic City, NJ, 08401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Fair
Business response:
Thank you for taking the time to leave us a review. We look forward to seeing you again soon and the opportunity to earn your 5-star rating.
Bad
Business response:
We are sorry to hear about your poor experience, Yechiel. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
Bad The whole hotel as soon as you got off the elevator smelled of pot. If that wasn't bad enough it was loud all night. Between the people and our room being near the elevator we will be staying somewhere else.
Business response:
We are sorry to hear about your poor experience, Kimberly. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
The experience here has fallen since Caesars took over. Hotel areas are getting shabby. They need to be refreshed. This visit there seemed to be a lot of shady people visiting. Loud people hollering in the hotel etc. Food quality & experience in restaurants has fallen. Most of all there is no point in coming to gamble. No machines pay out. Nothing. We didn't notice anybody winning. We quit early, left and probably won't be back. Terrible kiosk check in experience. Very inconvenient. Location good. Everything to do under one ... read more
Business response:
We are sorry to hear about your poor experience, Suzanne. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
Bad
Business response:
We are sorry to hear about your poor experience, Javier. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
okay for a day or 2 stay. rooms were dirty when checking in brown water comes out of the faucets lights were out good spot off the boardwalk decent staff
Business response:
Our apologies for your poor experience, Anonymous. Please provide your contact information so we can have the correct team look into this further and follow up accordingly. Thank you.
Never again Sad just sad Never got a blanket the gave me 3 sheets no heat or hot water for the 1st night and the elevators didn't work for the first 7 hours and I was on the 6th floor. Never again
Business response:
We are sorry to hear about your poor experience, Angel. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
Bad
Business response:
Our apologies for your poor experience, Talia. Please provide your contact information so we can have the correct team look into this further and follow up accordingly. Thank you.
Bad
Business response:
Hello Adelso, we are sorry to hear that you did not enjoy your recent visit to Tropicana. If you would like to discuss your stay further, please send us a message with details and we would be happy to assist you.
Frequently asked questions about Tropicana Atlantic City
How is Tropicana Atlantic City rated?
Tropicana Atlantic City has a 3.9 star rating with 89,208 reviews.
When is Tropicana Atlantic City open?
Tropicana Atlantic City is closed now. It will open on Monday at 9:00 a.m.