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Tropicana Atlantic City
- Casinos
- Atlantic City, NJ
About this business
Location details
2831 Boardwalk, Atlantic City, NJ, 08401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Disappointing
Business response:
Thank you for taking the time to provide feedback on your recent visit, Saferia. We are saddened to learn that your stay did not meet your expectations, or ours. If you would like to discuss your experience further, please feel free to contact us at https://totalrewards.custhelp.com/app/ask_first. Please be sure to include your review so the correct team can research your experience further. We look forward to an opportunity to welcome you again to restore your faith in our property and staff.
it was a place to lay my head but way worse than before dirty … less than clean … bad smell convenient due to what I had to do
Business response:
Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We hope you took the opportunity to reach out to the hotel manager on duty for assistance while you were our guest. The comfort and enjoyment of our guests is our top priority and he or she will always make every effort to remedy any such issues to your utmost satisfaction or find you a more suitable room. Once again, we hope you accept ... read more
Disappointing Constant odor of cigarette smoke even in the non-smoking bedroom. Location, Restaurants, Club.
Business response:
We appreciate you taking the time to provide your feedback, Lynette. Your comments have been shared with the appropriate team for their input and attention.
Fair
Business response:
Thank you for sharing your feedback. We sincerely hope you'll return to give us another opportunity to earn your 5-star rating in the near future. Tropicana Atlantic City
Very Poor
Business response:
Hello Flannigan, we are sorry to hear that you did not enjoy your recent visit to Tropicana. If you would like to discuss your stay further, please send us a message with details and we would be happy to assist you.
Poor
Business response:
Hello Gonzalo, we are sorry to hear that you did not enjoy your recent visit to Tropicana. If you would like to discuss your stay further, please send us a message with details and we would be happy to assist you.
No personal touch. Did not speak to one staff member other than a server or bartender. Dirty. There was sand in our bad. Hair in the tub and on the towels. The room was large.
Business response:
Thank you for taking the time to provide feedback on your recent visit, Kristy. We are saddened to learn that your stay did not meet your expectations, or ours. If you would like to discuss your experience further, please feel free to contact us at https://totalrewards.custhelp.com/app/ask_first. Please be sure to include your review so the correct team can research your experience further. We look forward to an opportunity to welcome you again to restore your faith in our property and staff.
I will NEVER stay in the Chelsea Tower again. Room keys didn’t work initially and I was told to go to multiple different places to fix it. Took me an additional hour and a half to even get into my room afterwards. Only staff member who assisted me properly was Leah at the front desk, she was kind, understanding and was able to figure everything out for us. Air Conditioning in the room barely worked as well.
Business response:
Thank you for taking the time to provide feedback on your recent visit, Elassar. We are saddened to learn that your stay did not meet your expectations, or ours. If you would like to discuss your experience further, please feel free to contact us at https://totalrewards.custhelp.com/app/ask_first. Please be sure to include your review so the correct team can research your experience further. We look forward to an opportunity to welcome you again to restore your faith in our property and staff.
Awful Check In. Claimed they didnt have our reservation. Was taking them 20 minutes per guest to check people in, with staff often disappearing into the back room for 5-10 minutes at a time.
Business response:
Thank you for taking the time to provide feedback on your recent visit, Schiela. We are saddened to learn that your stay did not meet your expectations, or ours. If you would like to discuss your experience further, please feel free to contact us at https://totalrewards.custhelp.com/app/ask_first. Please be sure to include your review so the correct team can research your experience further. We look forward to an opportunity to welcome you again to restore your faith in our property and staff.
Frequently asked questions about Tropicana Atlantic City
How is Tropicana Atlantic City rated?
Tropicana Atlantic City has a 3.9 star rating with 89,208 reviews.
When is Tropicana Atlantic City open?
Tropicana Atlantic City is closed now. It will open on Monday at 9:00 a.m.