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Tropicana Atlantic City
- Casinos
- Atlantic City, NJ
About this business
Location details
2831 Boardwalk, Atlantic City, NJ, 08401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Bad
Business response:
Thank you for taking the time to provide feedback on your recent visit, Marc. We apologize that your stay did not meet your expectations. If you would like to discuss this further, please feel free to contact us at https://totalrewards.custhelp.com/app/ask_first. Be sure to include your review so the correct team can research your experience. We look forward to assisting you accordingly.
Fair
Business response:
Thank you for sharing your feedback, Ana. We sincerely hope you'll return to give us another opportunity to earn your 5-star rating in the near future. Tropicana Atlantic City
Bad Paid for 2 nights they said I paid for one left.hotel never come.here again
Business response:
Thank you for taking the time to provide feedback on your recent visit, Rabiyah. We apologize that your stay did not meet your expectations. If you would like to discuss this further, please feel free to contact us at https://totalrewards.custhelp.com/app/ask_first. Be sure to include your review so the correct team can research your experience. We look forward to assisting you accordingly.
not satisfied the hotel was not clean, the ceiling was leaking , hair in the bed, just dirty the stores and restaurants
Business response:
Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We hope you took the opportunity to reach out to the hotel management for assistance while you were our guests. The comfort and enjoyment of our guests is our top priority and they will always make every effort to remedy any such issues to your utmost satisfaction. Once again, we hope you accept our apologies and look forward to an oppor... read more
overall it was good blankets of the beds could use new or thicker blankets, smoking in the casino, smell food was really bland in like every restaurant !!!! location
Business response:
Thanks for your review, Ashley. We appreciate you!
Did not meet my standards. I paid for a room with a king bed which looked completely different from the room I was provided with. The room I was provided with had 2 queen size bed and was extremely small. The tv in the room was outdated and very blurry. The bathroom in the room was extremely cheap looking and was rusty. I liked the restaurants and the activities available onsite for example the escape room.
Business response:
Hello Karina, we sincerely apologize for any inconvenience due to the room change. While we do our very best to accommodate guests' preferences, we cannot guarantee any particular room, floor or view. It is standard hotel industry practice that we reserve your selected room type at the time of booking; however, we assign rooms based on their availability at check-in. We do hope you will consider giving Tropicana another chance to provide you the high-quality accommodations and service you expect and deserve.
Fair
Business response:
We appreciate you taking the time to provide your feedback, Tatyana. Your comments have been shared with the appropriate team.
a little Scary as big as the hotel is to be in the dark and it took a while for the back up Generator to kick in the power kept going out the location was good for where I was going
Business response:
Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We hope you took the opportunity to reach out to the hotel management for assistance while you were our guests. The comfort and enjoyment of our guests is our top priority and they will always make every effort to remedy any such issues to your utmost satisfaction. Once again, we hope you accept our apologies and look forward to an oppor... read more
Hotel needs to have standby power to not leave guests in darkness in the case of a power failure. power went out twice for approximately 30 minutes each time. Location of room was extremely far from parking facilities. Parking attendant shorted me $5 on fees. Occupants of room next to ours were intoxicated and fighting with each other all night long, banging and slamming doors. property was clean and well maintained
Business response:
Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We hope you took the opportunity to reach out to the hotel management for assistance while you were our guests. The comfort and enjoyment of our guests is our top priority and they will always make every effort to remedy any such issues to your utmost satisfaction. Once again, we hope you accept our apologies and look forward to an oppor... read more
Frequently asked questions about Tropicana Atlantic City
How is Tropicana Atlantic City rated?
Tropicana Atlantic City has a 3.9 star rating with 89,211 reviews.
When is Tropicana Atlantic City open?
Tropicana Atlantic City is closed now. It will open on Monday at 9:00 a.m.