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2831 Boardwalk, Atlantic City, NJ, 08401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Bad
Business response:
Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We hope you took the opportunity to reach out to the hotel management for assistance while you were our guests. The comfort and enjoyment of our guests is our top priority and they will always make every effort to remedy any such issues to your utmost satisfaction. Once again, we hope you accept our apologies and look forward to an oppor... read more
Fair
Bad
Business response:
Thank you for sharing your feedback, Joseph. We sincerely hope you'll return to give us another opportunity to earn your 5-star rating in the near future. Tropicana Atlantic City
Very Poor
Business response:
Thank you for sharing your feedback, Teyanna. We sincerely hope you'll return to give us another opportunity to earn your 5-star rating in the near future. Tropicana Atlantic City
not great Rooms on this side of the resort are awful Room was awful. My family was in one tower and the rooms over there were better than where I was. It was an awful room. Would not book again.
Business response:
Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We hope you took the opportunity to reach out to the hotel management for assistance while you were our guests. The comfort and enjoyment of our guests is our top priority and they will always make every effort to remedy any such issues to your utmost satisfaction. Once again, we hope you accept our apologies and look forward to an oppor... read more
I will absolutely NEVER stay at the Tropicana ever again. The rooms were filthy. I had to be moved from my first room because it was not cleaned and was disgusting. The second room was marginally better. They surely need to update their rooms. There was also a stench of smoke in every inch of the hotel, regardless of it was a smoke or non-smoking area. My daughter and I came home with sore, mucus filled throats. Beyond unhappy. Nice selection of restaurants.
Business response:
Thank you for providing your feedback and letting us know about your experience, Casey. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We look forward to an opportunity to better serve you and earn your 5-star rating in the near future. Tropicana Atlantic City
Slightly below average Rooms are old and really need an upgrade. Our shower had some mold. Check-in process was a nightmare. Restaurants, location, casino area
Business response:
Thank you for sharing your feedback, Chris. We sincerely hope you'll return to give us another opportunity to earn your 5-star rating in the near future. Tropicana Atlantic City
If i had to rate the room 1-10. I would give it a 4. The electricity went off for a brief time. Locating staff was a problem. If you had questions about self-check in kiosk there was no one around. The single bedroom was ok. The bathroom needs an upgrade. The lobby area. The variety of stores. The friendly of the staff in the stores. The spa was nice.
Business response:
Thank you for providing your feedback and letting us know about your experience, Stacie. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We look forward to an opportunity to better serve you and earn your 5-star rating in the near future. Tropicana Atlantic City
Bad
Business response:
Thank you for taking the time to provide feedback on your recent visit, Desire. We apologize that your stay did not meet your expectations. If you would like to discuss this further, please feel free to contact us at https://totalrewards.custhelp.com/app/ask_first. Be sure to include your review so the correct team can research your experience. We look forward to assisting you accordingly.
Tropicana Atlantic City has a 3.9 star rating with 89,209 reviews.
Tropicana Atlantic City is closed now. It will open on Monday at 9:00 a.m.