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Tropicana Atlantic City
- Casinos
- Atlantic City, NJ
About this business
Location details
2831 Boardwalk, Atlantic City, NJ, 08401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Slightly below average Rooms are old and really need an upgrade. Our shower had some mold. Check-in process was a nightmare. Restaurants, location, casino area
Business response:
Thank you for sharing your feedback, Chris. We sincerely hope you'll return to give us another opportunity to earn your 5-star rating in the near future. Tropicana Atlantic City
If i had to rate the room 1-10. I would give it a 4. The electricity went off for a brief time. Locating staff was a problem. If you had questions about self-check in kiosk there was no one around. The single bedroom was ok. The bathroom needs an upgrade. The lobby area. The variety of stores. The friendly of the staff in the stores. The spa was nice.
Business response:
Thank you for providing your feedback and letting us know about your experience, Stacie. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We look forward to an opportunity to better serve you and earn your 5-star rating in the near future. Tropicana Atlantic City
north tower much better then the west tower several bugs were found in hotel room. bathroom needs to be renovated location from the convention center
Business response:
Thanks for your review, Jessica. We appreciate you!
Poor
Business response:
We are sorry to learn about your poor experience, Alison. We always want nothing more than for you to feel comfortable during your visit. Please email us at the following link if you'd like to have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first. Thank you again for letting us know. we look forward to welcoming you again.
Bad
Business response:
Thank you for taking the time to provide feedback on your recent visit, Desire. We apologize that your stay did not meet your expectations. If you would like to discuss this further, please feel free to contact us at https://totalrewards.custhelp.com/app/ask_first. Be sure to include your review so the correct team can research your experience. We look forward to assisting you accordingly.
Disappointing Lobby main desk was closed. Self service check in kiosk didn't have any staff nearby to help. Couldn't find staff to help with directions to room. Room didn't have bath towels. Phone didn't have a directory to call for towels. Restaurant for breakfast was very nice. Staff were great and the food and atmosphere was nice.
Business response:
Thank you for sharing your feedback, Jill. We sincerely hope you'll return to give us another opportunity to earn your 5-star rating in the near future. Tropicana Atlantic City
overpriced and dated my “non-smoking” room smelled like smoke.
Business response:
Thank you for providing your feedback and letting us know about your experience, Anonymous. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We look forward to an opportunity to better serve you and earn your 5-star rating in the near future. Tropicana Atlantic City
Disappointing
Business response:
Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We hope you took the opportunity to reach out to the hotel management for assistance while you were our guests. The comfort and enjoyment of our guests is our top priority and they will always make every effort to remedy any such issues to your utmost satisfaction. Once again, we hope you accept our apologies and look forward to an oppor... read more
I wasn't pleased
Business response:
Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We hope you took the opportunity to reach out to the hotel management for assistance while you were our guests. The comfort and enjoyment of our guests is our top priority and they will always make every effort to remedy any such issues to your utmost satisfaction. Once again, we hope you accept our apologies and look forward to an oppor... read more
Frequently asked questions about Tropicana Atlantic City
How is Tropicana Atlantic City rated?
Tropicana Atlantic City has a 3.9 star rating with 89,743 reviews.
When is Tropicana Atlantic City open?
Tropicana Atlantic City is open now. It will close at 6:00 p.m.